Customer Support

JW Player Integration

• Placing Orders Using the JW Player / Rev Integration
• Connect JW Player and Rev Accounts

Brightcove Integration

• Placing Orders Using the Brightcove / Rev Integration
• Connect Brightcove and Rev Accounts

Amazon S3

• Placing Rev Transcription Orders Using Amazon S3
• Placing Rev Caption Orders Using Amazon S3

Google Drive

• Placing and Receiving Transcription Orders Using Google Drive
• Placing and Receiving Rev Caption Orders Using Google Drive

Dropbox

• Placing and Receiving Rev Caption Orders Using Dropbox
• Placing and Receiving Rev Transcription Orders using Dropbox

YuJa Integration

• Editing User Permissions
• Placing Orders Using the YuJa / Rev Integration
• Connecting your Rev and YuJa accounts

Warpwire Integration

• Placing Orders Using the Warpwire / Rev Integration
• Connecting your Rev and Warpwire accounts

Panopto Integration

• Placing Orders Using the Panopto / Rev Integration
• Connecting your Rev and Panopto accounts

Placing orders

• How to Rev: A Quick Start Guide For Captions
• Getting Started - How to link to and upload files from your Google Drive account
• Getting Started - How to upload files using web links
• Getting Started - Placing an order from Dropbox
• Getting Started - Placing an order with a local file
• How to add a glossary

See all 9 articles

Ensemble Integration

• Create a non-LDAP Ensemble Account
• Connect Ensemble and Rev Accounts
• Placing Orders Using the Ensemble / Rev Integration

Interactive Transcripts

• Embedding the Interactive Transcript Player

API

• Getting Started With the Rev API

Kaltura Integrations (KMC and KMS)

• Connect Kaltura and Rev Accounts
• KMC - Order Captions
• KMS - Install Rev Plugin
• KMS - Order Captions

YouTube Integration

• Using the YouTube Integration with Multiple YouTube Channels
• Placing Orders Using the YouTube / Rev Integration
• Disconnect and Re-connect Rev and YouTube accounts

Customer FAQs

• Formats – What Do I Need?
• Faster Delivery on Long Files (>30 minutes)
• Section 504 and 508: Closed Captioning
• How To Upload Captions to Camtasia Videos (Mac Instructions)
• How To Upload Captions to Camtasia Videos (PC Instructions)
• Adding Captions To Your Blackboard Collaborate Sessions

See all 11 articles

Transcription

Resolve an Issue

• Can you convert my transcription order to captions?

Captions

General Information

• Caption Formats We Offer

Using Your Caption File

• Downloading Your Caption File
• How to Add the Caption File to Your Video
• Adding Your Captions to Social Media

Applicant Support

Caption Applicants FAQ's

• How, When, and What Do I Get Paid?
• Does Rev Provide Training?
• What Equipment Do I Need?
• Are there fees involved?
• What Does it Take to be a Great Captioner with Rev?
• How and When Do I Get Paid?

See all 7 articles

Transcription Applicant FAQs

• Using Line, Rev's editing tool
• Troubleshoot common Editor problems
• What Does it Take to be a Great Transcriptionist with Rev?
• How and When Do I Get Paid?
• Are There Fees Involved?
• Do You Provide Training?

See all 10 articles

Translation Applicant FAQs

• What and How Will I be Paid?
• Does Anyone Review My Work Before it's Sent to the Customer?
• What File Format Should My Completed Translations be Delivered in?
• Am I Expected to Re-Create the Formatting of the Source Documents?
• How Orders are Priced
• Can I use Translation Software?

See all 7 articles