Customer Support

Placing orders

• How to Rev: A Quick Start Guide For Captions
• Getting Started - How to link to and upload files from your Google Drive account
• Getting Started - How to upload files using web links
• Getting Started - Placing an order from Dropbox
• Getting Started - Placing an order with a local file
• How to add a glossary

See all 9 articles

Ensemble Integration

• Create a non-LDAP Ensemble Account
• Connect Ensemble and Rev Accounts
• Placing Orders Using the Ensemble / Rev Integration

Interactive Transcripts

• Embedding the Interactive Transcript Player

API

• Getting Started With the Rev API

Kaltura Integrations (KMC and KMS)

• Connect Kaltura and Rev Accounts
• KMC - Order Captions
• KMS - Install Rev Plugin
• KMS - Order Captions

YouTube Integration

• Using the YouTube Integration with Multiple YouTube Channels
• Placing Orders Using the YouTube / Rev Integration
• Disconnect and Re-connect Rev and YouTube accounts

Customer FAQs

• Formats – What Do I Need?
• Faster Delivery on Long Files (>30 minutes)
• Section 504 and 508: Closed Captioning
• How To Upload Captions to Camtasia Videos (Mac Instructions)
• How To Upload Captions to Camtasia Videos (PC Instructions)
• Adding Captions To Your Blackboard Collaborate Sessions

See all 11 articles

Applicant Support

Transcription Applicant FAQs

• What Does it Take to be a Great Transcriptionist with Rev?
• How and When Do I Get Paid?
• Can I Use Word or ExpressScribe?
• Are There Fees Involved?
• Do You Provide Training?
• How Do I Advance?

See all 10 articles

Translation Applicant FAQs

• What and How Will I be Paid?
• Does Anyone Review My Work Before it's Sent to the Customer?
• What File Format Should My Completed Translations be Delivered in?
• Am I Expected to Re-Create the Formatting of the Source Documents?
• How Orders are Priced
• Can I use Translation Software?

See all 7 articles

Recruiting Files

• Transcription Sample Files