Subscription Management

You can manage your Rev subscription, including your plan, payment method, and invoices, from the Manage Subscription page on rev.com. Subscriptions can’t be changed from the Rev mobile app.

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Subscription Page

Your subscription can be managed from a single page, making it easy to quickly access and update important information. 

To open the Manage Subscription page:

  1. Log in at rev.com.
  2. Click your name in the top right corner.
  3. Select Manage Subscription from the dropdown menu.
Manage subscription option in the account dropdown menu

 

Here you can view the current details of your plan, change to a different plan, update your payment method, and cancel your paid subscription. 

On shared accounts, only people with the Admin or Billing Manager role can see or change the subscription. If you don’t have either role, ask someone on your team who does.

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Payment Method

  1. Open the Manage Subscription page (click your name in the top right corner, then select Manage Subscription).
  2. Under Billing and Payment, find the card saved to your subscription.
  3. Select Update to change your card details. You can also add a card, remove a card, or set which card is your default.

Your subscription is always charged to the card on the Manage Subscription page. Cards saved in your Account Settings are used only for some pay-as-you-go orders, so updating a card there doesn’t change what your subscription is charged to.

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Download Invoices

  1. Open the Manage Subscription page.
  2. Under Invoices, find the invoice you need. Each one shows its payment date and amount.
  3. Select the PDF download icon next to the invoice to download it.

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Upgrade Or Downgrade Your Subscription 

  1. Open the Manage Subscription page.
  2. Select Modify Plan under your current plan details.
  3. Select Upgrade next to a higher plan, or Switch next to a lower plan, and follow the prompts.
  • Upgrades take effect right away.
  • Downgrades, including switching to the Free plan, take effect at the start of your next billing cycle. You keep your current plan’s features until then.

 

A lower plan may include fewer features, minutes, or seats. Before your downgrade takes effect, download any files or transcripts you’ll need, since some features and stored data may not be available on the new plan.

 

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Cancelling Your Subscription

  1. Open the Manage Subscription page.
  2. Select Cancel Subscription under your current plan details.
  3. Follow the prompts to confirm. You may be asked why you’re canceling.

Your subscription stays active until the end of your current billing cycle and won’t renew after that. You keep all your plan’s features until then. When the cycle ends, your account moves to the Free plan, which includes 45 AI transcription minutes each month.

 

Download any files or transcripts you need before your billing cycle ends, since some features and stored data may not be available on the Free plan.

 

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