Add/Update Credit Card Information

Your Rev account can have two separate cards: one that pays for your subscription, and one that pays for pay-as-you-go services such as human-verified transcription and captions. Each is managed in a different place, and updating one doesn’t change the other. This article explains how to add or update each card.

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Make sure you update the card in the section that matches what you’re paying for. Your subscription is always charged to the card on the Manage Subscription page.

Update Your Subscription Card

  1. Click your name in the top right corner, then select Manage Subscription.
  2. Under Billing and payment, find the card saved to your subscription.
  3. Select Update to change your card details. You can also add a card, remove a card, or set which card is your default.
Billing and payment section of the Manage Subscription page, showing the saved Visa card.

If your subscription was canceled for non-payment and you can’t edit the card on your account, email support@rev.com.

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Add or Update Your Pay-As-You-Go Card

This card pays for services that aren’t included in your subscription, such as human-verified transcription and captions.

  1. Click your name in the top right corner, then select Account Settings.
  2. Select Payment Details.
  3. If you’re asked to, confirm your login information.
  4. Under Credit Card, select Add card. Enter your card details and the billing address that matches your card, then select Save.
Payment details tab in Account settings, showing the prepay balance with Add to balance and the saved MasterCard with its expiration date.

To change a card that’s already saved, select Edit next to it. To remove it, select Delete. If editing a card doesn’t work, delete the old card and add the new one.

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Autopay for Invoiced Accounts

If you have a legacy account with monthly invoicing, you can have your invoice balance paid automatically each month with your saved card. When you add or edit your card in Payment Details, select Pay off balance with this card automatically every month. For more about invoicing and autopay, see Invoicing.

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