Rev offers a variety of payment options to meet each of our customers' needs. You can set up your Rev account with the option that makes the most sense for you.
Currency
All prices are in US dollars (USD). For international customers, charges will post to your bank account in your local currency. For this reason, you may see a different charge on your bank statement than the one that appears on your Rev receipt.
Please contact your bank regarding their policies on international transactions and any applicable conversion fees.
Credit Card
We accept all major credit cards. You can add or edit your credit card information in your Payment Settings, which can be accessed from the upper right menu by:
- Click the Hi [Your name],
- Select Account Settings from the dropdown menu,
- Click on Payment Details from the menu.
- Please ensure you are also entering the matching billing address to that card.
PayPal
We accept payments via PayPal. Select PayPal at checkout and sign in to your PayPal to use this method of payment.
Prepay Option
You can add a prepaid balance in your Payment Details, which can be used to pay for human-verified services. A prepaid balance cannot be used to pay for a subscription. To add a prepaid balance:
- Click the Hi [Your name],
- Select Account Settings from the dropdown menu,
- Click on Payment Details from the menu.
You can add funds from all major credit cards or a PayPal account. Any amount remaining on a prepaid balance will also display on your payment settings.
Learn more about adding a prepaid balance.
Please note, based on our terms of service (6.A), we strictly do not refund prepaid balances.
Invoicing
We offer Net 30 invoicing. You can apply using the invoicing request form in this article.
Please note: Credit cards are required on file to be used for auto-pay each month if your monthly spend is under $1,500 monthly.
Specifying a Cost Center
When placing an order, you can use the ‘PO, Project or Department’ field to enter a purchase order number, project code, cost center, department, or any other identifying information. Orders will be grouped and subtotaled by this field in your invoice.
Having trouble?
If you're having trouble processing your order, it may be due to one of the following:
You're a user on a shared account and are attempting to use a different payment method than the one provided by the account owner. All users on a shared account must use the payment method added by the account owner
- Incorrect billing information entered (the ZIP code is the most common culprit)
- You’ve reached your credit limit
- Your credit limit has decreased
- A hold on your card (e.g. hotel, rental) that puts you over your credit limit
- There is a suspicious purchase on your card and your bank has temporarily frozen the account
- Bank-imposed freeze for other reasons
- You're on a road trip
- High transaction amount