Order History

Order history lists every order placed on your Rev account, with its date, status, service, length and cost. You can filter your orders, export the list as a CSV file, open any order to see its files, and print or save a receipt. This article explains how to find Order history, what each column shows, and how to get a receipt.

In this article

Accessing Your Order History

To open your order history, select Order history in the left sidebar of your Rev account, or go directly to Order history.

Rev left sidebar with + New at the top, followed by Home, My files, Shared with me, Workspaces, AI Notetaker, Rev Insights, Order history (highlighted), Human-verified services and AI Summary Builder.

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Filter and Export Your Orders

Use the controls at the top of the list to find specific orders:

  • Date range: show only orders placed between two dates.
  • Workspace: show orders from one workspace, or choose All workspaces to see every order on the account. If you can’t find an older order, check that All workspaces is selected.
  • Reset: clear all filters.
  • Show: choose how many orders appear on each page.

Select any column heading to sort by that column. Select it again to reverse the order.

To download your order list, select Export. Rev downloads the orders that match your current filters as a CSV file, which you can open in Excel, Google Sheets or another spreadsheet app.

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What Each Column Shows

  • Order number: select it to open the order details page.
  • Order placed: the date the order was placed.
  • Placed by: the person on your account who placed the order.
  • Status: In progress, Complete or Canceled.
  • Service: the service ordered, such as transcription or captions.
  • Size: the length of the file.
  • Cost: the amount charged for the order.

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View Order Details

Select an order number to open the order details page. From there you can:

  • See the files in the order and open them in the editor.
  • Print or save a receipt (see Download/Print Your Order Receipt below).
  • Cancel the order, if it hasn’t started production yet. Learn more in Cancel An Order.

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Download/Print Your Order Receipt

  1. Open Order history.
  2. Select the order number to open the order details page.
  3. Select Print Receipt. Your browser’s print window opens.
  4. To print, choose your printer and select Print.
  5. To save the receipt as a PDF instead, change Destination to Save as PDF and select Save.
Browser print window showing Destination set to Save as PDF, Pages set to All and Layout set to Portrait.

Subscription payments aren’t listed in Order history. To get a subscription invoice, go to Manage Subscription.

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