Once you checkout, things move fast so the window to cancel is very small. If your order is not being worked on you can cancel it by visiting your Order History and clicking on the order you want canceled. If you can cancel, you will see a Cancel Order button.

Please note that there may be a slight delay in communication between the order page and your order status. 

 

cancel order button

When you click CANCEL ORDER, you will need to confirm before the order is canceled. 

Screenshot of cancel order confirmation

If the cancel order button is not available, please reach out to our support team via live chat by clicking on the bottom right of this page. If your order is not in progress, we may be able to cancel it for you.

Cancellations are not guaranteed. 

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