Captions and Subtitles Add-On Services

When you order human captions, you can add optional services on the checkout page: Premium Captions, Rush delivery, burned-in captions, and Global Subtitles. To add one, select the checkbox next to it after your file uploads. Human Captions start at $1.99 per minute for English and $3.25 per minute for Spanish. Add-on prices are charged on top of that.

Checkout add-on options: Premium Captions (+ $1.50/min), Rush My Order (+ $1.25/min), Burned-In Captions (+ $0.30/min), and Add foreign language subtitles (starting at $6.49/min per language).

Premium Captions and Rush must be added at checkout. Burned-in captions can also be added to a completed order.

In this article

Premium Captions

Premium Captions cost an additional $1.50 per minute. Compared with Standard Captions, Premium Captions:

  • Are more than 99% accurate and reviewed by the top 5% of captioners. Standard Captions are 99% accurate.
  • Add vertical caption placement, which moves captions to the top of the screen when on-screen text, such as a news banner, appears at the bottom.
  • Add silence tags, required by Amazon and iTunes. During long stretches of unchanging music, silence, or other sounds, a sound tag such as (bell ringing continues) repeats every 8 to 10 seconds.
  • Are guaranteed to meet FCC requirements, as well as ADA, Section 508, and Section 504. Standard Captions meet ADA, Section 508, and Section 504, and can meet FCC requirements when no burned-in visual content appears in the bottom third of the screen.

Enterprise/Unlimited customers with a contract can also have special instructions added to their account for Premium Captions orders, such as “Always use speaker labels, even for off-screen speakers.”

Vertical placement only shows up in caption formats that support positioning: TTML, WebVTT, SCC, MCC, STL, and Cheetah CAP. SRT, TXT, Facebook SRT, and QuickTime always show captions at the bottom.

For a side-by-side comparison and examples, see Rev Human and Premium Services.

To add Premium Captions, select Premium Captions (+ $1.50/min) on the checkout page after your file uploads. Premium Captions are available for English and Spanish captions. They can’t be added to an existing order.

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Rush

Rush delivers your captions up to 2x faster than our standard estimated turnaround times, for an additional $1.25 per minute. To add it, select Rush My Order (+ $1.25/min) on the checkout page after your file uploads.

Rush isn’t available for Spanish captions or for orders that include Global Subtitles, and it can’t be added to an existing order.

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Burned-In Captions

Burned-in captions are delivered as an MP4 video with the captions permanently displayed. They cost an additional $0.30 per video minute, charged per language when you also order Global Subtitles. Select Burned-In Captions (+ $0.30/min) at checkout, or add burned-in captions to a completed order.

Burned-in videos aren’t available instantly like other caption formats. We email you when the video is ready to download.

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Adding Global Subtitles to Your Captions Order

Global Subtitles translate the speech in an English video into subtitles in another language. To add them, select Add foreign language subtitles on the checkout page, then choose one or more languages. Each language is priced per minute of video:

  • $6.49 per minute: Spanish (Spain), Spanish (Latin), Hindi
  • $10.49 per minute: Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Dutch, French, German, Italian, Polish, Portuguese (Brazil), Russian, Turkish
  • $15.99 per minute: Japanese, Korean

Global Subtitles are only available for English videos. Rush isn’t available on orders that include Global Subtitles.

Checkout language options for Global Subtitles, listing each language with its per-minute price.

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