With over 18B words transcribed from 6.2M hours of speech data over 12 years to develop the world’s most accurate ASR, our human transcriptionists enhance AI captions, subtitles, and transcripts with unmatched accuracy and turnaround times.
Transcription
Rev's Human Transcription service involves human transcribers who carefully work on each transcript. This service is designed to provide you with a written document that accurately captures all the English dialogue spoken in an audio or video file.
We offer a 99% accuracy guarantee for files with clear audio and once your order is complete, you will be able to download it in any of the following formats:
- .docx
- .txt
Visit the Human Transcription Checkout page to place an order.
Our transcription service has optional add-on features that can be added at checkout.
Premium Transcription
Premium Transcription takes Rev’s Standard Transcription Service and elevates it to a higher quality.
How It Works
With Premium Transcription, once your initial transcript is complete, an expert review is done by one of our best transcriptionists. The benefit is a higher quality file, though the process for completing a second review means that your file takes longer to complete than with Standard Transcription.
Premium Transcription price is in addition to Standard Transcription.
| Feature | Standard Transcription | Premium Transcription |
| Price | $1.99/min | +$1.75/min |
| Second Expert Review | x | ✓ |
| Can be Rushed | ✓ | x |
| Reconcile Speaker Names | x | ✓ |
| Burned-In Timecode | x | ✓ |
| Include Resources | x | ✓ |
| Special Instructions | x | ✓ |
Professional Speaker Name Reconciliation
Long files are split into multiple segments so that our team of transcriptionists can work on them at the same time. We then combine the segments and deliver them to you in a single document. Because of this, Standard Transcription speaker names may be inconsistent for files over 30 minutes. With Premium Transcription, the speaker names are corrected to be consistent throughout the entire file during the expert review.
Include Resources
If you have resource documents that you want to include with your order, you will have the option to upload the files when placing a Premium Transcription order. The transcriptionist who works on your file will use the documents as a reference. Some examples of resources may include:
- Glossary/terminology documents
- Scripts
Burned-In Timecode
When you include the timestamps add-on with your Standard Transcription order, your transcript will include timestamps that start at 00:00:00. With Premium Transcription, you have the option for timestamps to start from the on-screen timecode burned into your video instead of zero. This applies to video files that have on-screen timecode only.
The on-screen timecode must run consistently. At this time, we do not support time jumps.
Custom Requirements for Enterprise Customers
Enterprise customers can work with their account manager to add special instructions to their orders. Some examples of special instructions may include:
- Replacing speaker names with customized labels
- Using specific conventions such as acronyms vs full terms
Captions
Capture every word, sound effect, and musical cue with precision. Rev's human captions adapt to your content, enhancing your reach and discoverability quickly.
Captions display a program's audio content as text on-screen. They help viewers understand auditory information when the sound is muted, unavailable, inaudible, or if the viewer is deaf or hard of hearing.
Captions come in two forms, closed captions and open captions. Closed captions can be turned on or off by the viewer on their media device. Open captions always display on screens since they're burned directly onto the video track.
The end product for captions is what is known as a sidecar file. It's a versatile, text-based file that you can then add to your video by uploading the caption file to the online platform where your video is hosted or burning into the video itself. This is the industry standard for closed captions. When you order captions with Rev, all of our caption formats such as SRT, SCC, and more, are included for free.
Rev now offers burned-in captions (delivered as an MP4 video file) for an additional $0.30 per video minute. You may add this feature at checkout or add burned-in captions to a previous order.
Visit the Human Captions checkout page to place an order.
What if my video is in a language other than English?
At this time we only offer captioning for English and Spanish source videos, though we may add other languages in the future. We do not translate non-English/Spanish speech into English/Spanish. If you have a video that is not in English or Spanish and you need closed captions, we recommend AI Captions which you can learn more about below.
Premium Captions
Premium Captions takes Rev’s Standard Caption offering and elevates it to conform to broadcast criteria, also known as FCC compliance.
Here is a quick guide to help you understand the differences between Rev’s Standard and Premium Captions and when it’s best to choose Premium for your video content.
| Standard Captions | Premium Captions | |
| Description |
99% Accuracy Reviewed by Human Captioners Includes: Speaker Identification, Sound Effects, Lyrics |
>99% Accuracy Reviewed by top 5% of Captioners Includes: Speaker Identification, Sound Effects, Lyrics, Vertical Caption Placement, Silence Tags** |
| Compliance |
ADA, 508, 504 *FCC |
ADA, FCC, 508, 504 |
| Enterprise Features | Accelerated Support Response Times |
Special instructions can be added to your account (contact support@rev.com)Priority Customer Support for Premium Orders |
*Standard captions can be FCC compliant if there is no burned-in visual content appearing in the bottom third portion of the screen.
** As required by Amazon and iTunes platforms.
Vertical Placement Example
Rev Standard Captions Rev Premium Captions
.
Special Instructions Examples
- Do not caption lyrics that are not sung by the participants themselves.
- Always format this phrase as follows: “How U Do’in?”
- Always use speaker labels even for off-screen speakers.
Silence Tag Description and Example
For extended periods of unchanging music, silence, or other sounds, an atmospheric will be used every 8 to 10 seconds.
E.g. (bell ringing continues)
Caption Formats with Caption Placement
Not all side-car caption file formats contain caption location or placement information. Here is a chart to help navigate which formats are right for your use case:
| Caption File Format | Has Positioning (Captions on top and/or bottom) |
No Positioning (Captions on bottom only) |
| SRT | X | |
| TXT | X | |
| Facebook SRT | X | |
| QuickTime | X | |
| TTML | X | |
| Web VTT | X | |
| SCC | X | |
| MCC | X | |
| STL | X | |
| Cheetah CAP | X |
Comparing Rev's Captions Services
| Attributes | AI Captions | Standard Captions | Premium Captions |
| Overview | Best choice for captions delivered in minutes. | Best choice for accessible captions with little to no time required in quality control. | Best choice for FCC broadcast compliance, content with technical jargon, or custom requirements. |
| Description |
|
|
|
|
Turnaround time* |
Minutes |
|
|
| Compliance | ADA** |
ADA, 504, 508, FCC*** |
ADA, FCC, 504, 508 |
| Features |
|
Includes everything in AI Captions+
|
Includes everything in Standard Captions+
|
|
Languages Supported |
Supports 37 languages. |
English & Spanish |
English & Spanish |
*Turnaround time is dependent on file length - see estimated turnaround times for human-enhanced captions.
**AI Captions are ADA compliant for select video content. Auto-generated captions may not meet ADA standards for content with large amounts of background sound, movies, music videos, or other content.
***May be FCC compliant if there is no important visual content or text in the lower third of the screen
AI Caption groupings may sometimes deviate from Rev's standard captioning guidelines. For content requiring up to 99% accuracy in spelling and formatting, we recommend opting for human-enhanced captions.
The following features are not supported by AI Captions:
- Speaker identification
- Sound effects (atmospherics)
- Vertical caption placement
- Silence tags
Subtitles
Global Subtitles are intended for viewers who can hear what is being said in a video but cannot understand the language being spoken. Global Subtitles are available in many different languages.
Our global subtitle service takes an English source video and creates subtitles in another language, such as Spanish, Chinese, or Portuguese. In other words, a subtitle order is English > Other Language.
Visit the Global Subtitles checkout page to place an order.
Court Reporting
Streamline your workflow with tailored court reporter transcripts. From rough drafts to certified records, compare service levels and pricing to match your proceedings, deadlines, and budget.
Human Rough Draft, Ready to Certify, and Ready to Certify Premium certified transcription services all leverage trained legal transcriptionists to deliver the accuracy you need.
Service Tiers
Rev offers four legal service tiers to meet your specific needs and timelines:
- Instant Rough Draft: This AI-powered solution delivers a transcript in approximately 30 minutes. Ideal for quick references or internal drafts.
- Human Rough Draft: Achieve 99% accuracy with a three-business-day turnaround. This option combines AI efficiency with human expertise.
- Ready to Certify: For court-ready transcripts, our Ready to Certify service provides 99.6% accuracy within five business days, standard cover pages and formatting.
- Ready to Certify Premium (enterprise only): Available as an enterprise-only option, these court-ready transcripts include cover pages, receive the highest level of proofing and quality, and can be customized to match your specific requirements. We can even use backup audio to create them.
Get started here.
Visit Legal Transcription to learn more.