Whitelisting An Email

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Whitelisting is the process of adding an email to an approved sender list, so emails from that sender are never moved to the spam folder. When a recipient whitelists an email address, they are confirming that they know and trust the sender. This will help ensure customers and freelancers receive our emails. 


Here is a guide to whitelisting an email in Gmail, Yahoo, Hotmail &  Outlook


How to whitelist an Email in Gmail

  • Log into your email via Gmail

  • Go to the search bar

  • Type in the name. For example support@rev.com or rev.com

  • You will be presented with a form. In the From line type the email address/domain. 

  • Go down to the bottom right which says Create filter with this search and click on the link


  • Tick the box that says Never sent to spam and also the box that says Always mark as important 
  • Click on Create Filter 

That's it! Emails from the email address/domain will now always come through to your inbox. 


How to whitelist an email in Yahoo 


Option 1: - Move From Spam

  • Log into your Yahoo mail
  • Find the email you wish to whitelist in your Spam folder


  • Tick on the box next to the name
  • Click on Not Spamyahoo_whitelist_not_spam.png

This will automatically move your email to your inbox. 


Option 2: - Add a contact email in your inbox

  • Go to your inbox 
  • Tick the box next to the name 
  • Go to the ellipse (...) 
  • Click on Add sender to Contacts


  • Then add the name, surname, email address, etc.
  • Click Save

All contacts that are in your contact list are automatically whitelisted.


Option 3: - Whitelist an email or domain name 

  • Go to Settings
  • Click on More Settings


  • Go to Filters
  • Under Your Filter click on +Add my filters
  • Type in the filter name
  • Select a filter criterion 
  • Click on Contains


  • Add in the email name
  • Select the folder you want the email address to be in, such as your inbox


  • Select Save 

How to whitelist an Email in Hotmail or Outlook

Option 1:

  • Go to Junk Mail 
  • Click on the email address you want to whitelist 
  • Select Not junk 


  • Click Okay (which will allow your email to show up in your inbox)
  • Click on the email
  • Click on the ellipse (...) which will allow you to add your email to your contacts


  • Select Create 

All future emails will go straight into your inbox. 

Option 2:

  • Go to Settings 
  • View all Outlook settings


  • Select Junk email 
  • Scroll down to Safe senders and domains 
  • Click Add 


  • Type in the email address

It's as easy as that!    


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