At Rev, we aim to make the transcription ordering process as smooth and transparent as possible. Below is an overview of what to expect when placing legal transcription orders and how to access support when you need it.
Delivery Timing for Legal Transcription Orders
When placing an order, you can select the delivery date that best suits your needs. Transcripts will be delivered by 11:59 PM ET on the selected delivery date. This applies to all standard and expedited orders, giving you clarity on when you’ll receive your files.
Standard Turnaround times are as follows:
| Human Rough Draft | 3 business days |
| Ready to Certify | 7 business days |
Rush Orders and Pricing
If you require a faster turnaround than our standard delivery times, we offer rush order options. Rates for rush orders are negotiated at the time of your contract signing, ensuring you have flexibility for those urgent situations.
Need Your Transcript Sooner?
If you need your transcript sooner than 11:59 PM ET on the selected date, please choose the previous business date when placing your order. This ensures that your request is processed and delivered within your preferred time frame.
Customer Support
For any questions or assistance, please reach out to your dedicated contacts or specialized support email. Our team is available to support your order inquiries, delivery updates, and more. If you do not have those contacts, you can contact us at support@rev.com.
Outside of regular business hours or on holidays we strive to respond as quickly as possible to any after-hours requests.
Additional Resources
For further details on our services or frequently asked questions, please visit the Rev.com Legal Transcription Help Center. Here, you'll find step-by-step guides, helpful tips, and more information on how to manage your legal transcription orders effectively.
If you have any specific concerns about your order, don’t hesitate to contact our support team. We’re here to help make your experience seamless.