Transcription and Captions orders can be rushed to speed up the delivery of your order. The Rush option can be applied at checkout prior to confirming your order.
Transcription
With Rush added to your order, all files in your order are delivered up to 5x faster than our standard turnaround. Files are prioritized for completion and completed by our top transcriptionists. Unlike instant first drafts, the rush transcript you receive will be the polished, human-completed version.
To order a Rush Transcript, select the checkbox next to Rush My Order after your file uploads at checkout. You can receive a rush transcript for an additional $1.25 per audio minute.
The rush option must be selected at checkout before the order is placed. We aren't able to add rush to an existing order.
Here's how it works:
- Long files are split into multiple segments so that our team of transcriptionists can work on them at the same time.
- We then combine the segments and deliver them to you in a single document.
- Because of this, speaker names may be inconsistent for files over 30 minutes. You can edit speaker names in our online editor after your file is completed.
Please note, that your cart is cache-based so it can only be seen from the browser it was uploaded from. You will not be able to see your cart items if you try to access them on another browser or device or if you clear your browser's cache and cookies.
Captions
With Rush added to your order, all files in your order are delivered up to 2x faster than our standard turnaround. Files are prioritized for completion and completed by our top captioners.
To order rush captions, select the checkbox next to Rush My Order after your file uploads at checkout. You can receive rush captions for an additional $1.25 per video minute.
Rush is not available for Spanish captions at this time.
The rush option must be selected at checkout before the order is placed. We aren't able to add rush to an existing order.
Please note, that your cart is cache-based so it can only be seen from the browser it was uploaded from. You will not be able to see your cart items if you try to access them on another browser or device or if you clear your browser's cache and cookies.
Subtitles
At this time, we do not offer Rush services for global subtitle orders.