How Do I Edit Speaker Names?

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It's easy to edit, add, or remove speaker labels using our transcript editor.

Click any speaker label in your transcript to open the speaker label menu. You can edit existing speakers, add new speakers, and change which speaker is speaking. 

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You can also edit speakers under File Details in the right-side menu of the editor. 

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If you need to change the speaker label mid-paragraph, click your mouse where you would like the new speaker label to begin. Then double-tap on the enter/return key to generate a new speaker label. You can then change, edit, or create a new speaker name.

Please note that tapping the enter key once only starts a new paragraph for the current speaker, you must tap enter/return twice to assign a different speaker.

You can also use backspace at the start of the paragraph to merge the paragraph with the paragraph above. 

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Duplicate Speaker Names

There may be duplicated speaker names in certain situations, and they might be attributed to the same speaker. The speaker colors may vary as well. If our editor detects the duplication, a merging function will surface to combine similar speakers into a uniform representation.

Below the speaker names in the File Details right-hand menu, you will see a Merge Speakers button. Simply click this button to merge similar names, and the color will unify along with them. If there is more than one duplication recognized, one click will fix them all.

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Download Without Speaker Labels

You have the option to remove all speaker labels when you download your transcript. Once you click download, you can uncheck the box next to Include speaker names under export options to export your transcript with no speaker names. 

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We strive to always include names provided, but there may be times when our team cannot do so. If the transcriptionist can't tell which person each name should go with or otherwise has trouble identifying them, they will use speaker numbers instead of names i.e., Speaker 1, Speaker 2, etc. Likewise, if there are similar voices that can't be distinguished, speakers may be identified in this way.

Another reason your speaker labels may not be correct is if you ordered Rush or submitted a file that is 90 minutes or longer. These files are split into smaller segments to be worked on, which can result in speaker labels being incorrect in the final file.

While we don't guarantee speaker labeling, the transcription editor makes it fairly easy to correct most issues with speaker labels. 

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