When it comes to speech-to-text solutions, one size does not fit all. Adjusting your order preferences allows you to customize different aspects of your order, from formatting to delivery.
You can access your order preferences by clicking on your name in the top right corner of your account and then selecting Account Settings.
Once in your account settings, select File Preferences from the top menu.
You can then click on to the right of any sub-menus to edit that section's settings. You must click on Save after changing the settings for them to apply.
Please note: Any changes you make here will apply to all orders going forward. If you want to apply one of these settings to only some orders, some options can be selected at checkout instead. In addition, changing these settings will not apply to orders already in progress.
Global Settings
Under global settings you can adjust:
- Privacy Mode - How your name is displayed to the people who work on your human-generated orders.
- CC Email - Include another email address in order notification emails. Adding a CC email address means that the additional email address will receive all order-related emails moving forward.
- English Language Type - Select between US and UK English spelling. By default, all human service orders are delivered in US English, but if you prefer to receive UK spellings, you can change the default setting.
Caption Settings
By default, we will indicate new speakers in a caption file with a hyphen (-) and, if the speaker isn't shown on screen during the dialogue, a label. We have several other formatting options available to suit your needs.
A check mark will display next to the preference currently enabled.
By default, orders are delivered back to you as SubRip (.srt) files. If you prefer to receive another format, you can adjust your preferences here.
A check mark will display next to the preference currently enabled.
By default, we will caption any and all explicit language, if audibly spoken. If you prefer to have the explicit language censored using dashes, or asterisks, or for them to be removed completely, you can set that here.
A check mark will display next to the preference currently enabled.
All of our caption files include atmospherics to describe important non-speech sounds in a video (e.g. dog barking, tires squealing). You can choose whether to have these contained in parentheses or brackets, or you can select to have them omitted altogether.
A check mark will display next to the preference currently enabled.
If your files consistently have a start time other than 00:00:00, you can choose a standard offset to apply to all orders. Most files will not need this, and this setting is typically used by those placing production orders.
By default, we will caption words as spoken, which we call informal spelling. If you prefer to use formal spelling in your captions (e.g. the speaker says "gonna" but you would like the captions to read "going to") uncheck this box.
Premium captions is an add-on service for human-generated captions. By enabling this default setting, the add-on will be preselected at checkout.
If you added burned-in captions to your order you can adjust their appearance here. You can see your current burned-in captions default settings to the right under Caption Settings. Click on CUSTOMIZE APPEARANCE to edit the default settings.
The default settings for Rev’s open captions and subtitles are Noto Sans. The font will be white with 50% opacity black wrapped background, and the size will be determined by the dimensions of your video.
Two sections of your burned-in captions can be adjusted, the Text and the Background.
Text Options
Font types available include:
- Arial
- Noto Sans
- Nunito Sans
- Open Sans
- Poppins
- Roboto
- Source Sans Pro
- STIX Two Text
- Times New Roman
- Tiresias
- Verdana
- Ubuntu
Note for Subtitle Orders: Not all listed fonts are available in every language.
Font
Font size can be adjusted from 8 to 30 and Bold and Italics can be enabled/disabled.
You can select between white, black, or yellow text, or enter a hex value for custom colors.
The position of your captions can be adjusted horizontally (left, center, right) and vertically (top, center, bottom).
Background Options
Choose whether to have a background and if it should outline the text or wrap it like a box.
You can adjust the color of the background by selecting one of the default colors or entering a hex value for custom colors.
Transcript Settings
Transcript format is available as Text in Paragraph or Text in Tables
Text in Paragraph (in-line)
- Speaker names & timestamps are in-line with the transcript body.
- There is no cap on speaker name length.
Text in Tables (columns)
- Speaker names & timestamps in columns next to transcript body.
- Limited Speaker name length.
We offer 3 transcription file types:
- DocX (Word)
- TXT (Plain text)
A check mark will display next to the preference currently enabled.
Regardless of which type you select as the default, you can select any format we offer when downloading your file.
By default, we will transcribe any and all explicit language if audibly spoken. If you prefer to have the explicit language censored using dashes, or asterisks, or for them to be removed completely, you can set that here.
A check mark will display next to the preference currently enabled.
Enable this setting for the Rush add-on service to be automatically enabled at checkout when you place a human transcription order.
Please Note: This setting only applies to orders placed through the desktop site, and speaker names may be inconsistent when adding Rush to an order.
This is a free service to deliver transcripts up to 2x faster by splitting files into smaller segments to be worked on by multiple transcribers at once, and then stitching the segments back together before delivery.
Please note: Speaker names may be inconsistent. Files that are less than 30 minutes in length will not be split.
Enable this setting for the Timestamps add-on service to be automatically enabled at checkout when you place a human transcription order.
Enable this setting for the Verbatim add-on service to be automatically enabled at checkout when you place a human transcription order.
Enable this setting for the Instant first draft add-on service to be automatically enabled at checkout when you place a human transcription order.
This setting is on by default. Uncheck to convert certain text to formal spelling (e.g. "gonna" becomes "going to").
Enable this setting for the Premium Transcriptions add-on service to be automatically enabled at checkout when you place a human transcription order.
Disable this setting to no longer see suggested clips in the transcript editor.
Global Subtitles Settings
Under Global Subtitles, you can pause your order to review the English captions before translation begins. After applying the Verify English captions before sending to translators setting orders placed while the setting is enabled will pause for up to 24 hours after the English captions for that order have been created, allowing you time to review and edit the captions before the translator begins working in the subtitles. It's important to note that the translator will still use your audio/video file as a source of truth and the English captions only as a reference.
If you ordered burned-in subtitles, you can adjust the default appearance settings under Captions settings.
AI Transcript Settings
Under AI Transcription settings you can change your default language and whether your file should be verbatim or non-verbatim. You can also enable and disable auto AI transcription for uploaded files. If you have auto AI transcription enabled, the files you upload will follow your selected default language and verbatim settings.
Insight Preferences
Under Insight Preferences in your account settings, you can change the default templates used for your meetings, new files, and single speakers by clicking on Edit to the right.
My Integrations
Under My Integrations you can manage your connected external platforms.
Meeting Hub
You can add or remove connected Notetaker calendars.
App Integration
Here you can connect your Google Drive to your Rev account to Import and Export files.
If you've connected your Google Drive, you can disconnect the connection by clicking on Disconnect.
You will need to confirm to finalize the disconnection.
Notification Settings
Under notification settings you can adjust what alerts you prefer to turn on or off.