Accepted Payment Methods and Currency
Rev accepts credit cards, PayPal, Apple Pay, and Google Pay. You can also add a prepaid balance for pay-by-the-minute human-verified services, and eligible accounts can be invoiced. This article explains each option, how currency works, and what to check if a payment doesn't go through.
In this article
Currency
Rev prices and charges are in US dollars (USD). If your card or bank account uses a different currency, your bank or card issuer may convert the charge. The amount on your statement can then differ from the USD amount on your Rev receipt.
Contact your bank about its international transaction policies and any conversion fees.
Apple Pay and Google Pay
Apple Pay and Google Pay are available as payment options at checkout on eligible accounts, on desktop and mobile web. If you don’t see them, you can pay with a credit card instead.
Credit Card
We accept all major credit cards. Enter the billing address that matches your card. To add or update a card:
- Select Hi [Your name] in the upper right.
- Select Account Settings.
- Select Payment Details.
- Under Credit Card, select Add card and enter your card details.
To change the payment method for a subscription, use Manage Subscription instead.
PayPal
You can pay for pay-by-the-minute orders with PayPal. Select PayPal at checkout and sign in to your PayPal account.
Prepay Option
A prepaid balance pays for pay-by-the-minute human-verified services. It can't be used to pay for a subscription, because subscription payment methods and prepaid balances are separate. To add a prepaid balance:
- Select Hi [Your name] in the upper right.
- Select Account Settings.
- Select Payment Details.
- Select Add to balance, enter the amount, then enter your card or PayPal details.
You can add funds from all major credit cards or a PayPal account. Any amount remaining on your prepaid balance also appears in Payment Details.
Learn more about adding a prepaid balance.
Prepaid balances are not refundable under Rev's Terms of Service.
Invoicing
Net 30 monthly invoicing is available only to eligible accounts. It is not available for subscription accounts, which includes any account created after 9/6/24. To qualify, an account must submit at least $1,500 of usage every month ($18,000 a year), agree to net 30 terms, have no bankruptcies in the last 12 months, and not require invoices to be uploaded to a third-party portal. To apply, log in to your Rev account and submit the invoicing request form. Accounts that don’t meet the monthly spend minimum can still be invoiced if they save a credit card or ACH payment method and agree to autopay. Autopay charges your saved credit card or ACH account each month for the previous month’s orders.
Invoices can be paid by credit card through your Rev account or by wire/ACH. Payment instructions, including wire/ACH details, are on your invoice.
Specifying a Cost Center
On invoiced accounts, use the 'PO, Project or Department' field when placing an order to enter a purchase order number, project code, cost center, department, or other identifying information. Your invoice groups orders and subtotals them by this field.
Troubleshooting
If an order or payment doesn't go through, check these common causes:
- You're a user on a shared account and are using a different payment method than the one the account owner added. All users on a shared account must use the owner's payment method.
- The billing information is wrong. The ZIP code is the most common problem.
- Your saved card has expired. Update it under Payment Details, as described in the Credit Card section.
- You've reached your credit limit, your limit has decreased, or a hold on the card (for example from a hotel or rental) puts you over the limit.
- Your bank has frozen the card because of a suspicious purchase, travel, a high transaction amount, or another reason.
If the problem continues, try a different payment method or contact support@rev.com.