When placing an order for human captions or subtitles, you can select optional add-on services to enhance your order. To add a service, select the box next to the add-on service on the checkout page.
Most add-on services must be applied at checkout; they cannot be added to an existing order.
Rev offers the following add-on services for Human Captions at checkout:
Premium Captions
Premium Captions takes Rev’s Standard Caption offering and elevates it to conform to broadcast criteria, also known as FCC compliance.
Here is a quick guide to help you understand the differences between Rev’s Standard and Premium Captions and when it’s best to choose Premium for your video content.
| Standard Captions | Premium Captions | |
| Description |
99% Accuracy Reviewed by Human Captioners Includes: Speaker Identification, Sound Effects, Lyrics |
>99% Accuracy Reviewed by top 5% of Captioners Includes: Speaker Identification, Sound Effects, Lyrics, Vertical Caption Placement, Silence Tags** |
| Compliance |
ADA, 508, 504 *FCC |
ADA, FCC, 508, 504 |
| Enterprise Features | Accelerated Support Response Times |
Special instructions can be added to your account (contact support@rev.com)Priority Customer Support for Premium Orders |
*Standard captions can be FCC-compliant if there is no burned-in visual content appearing in the bottom third portion of the screen.
** As required by Amazon and iTunes platforms.
Vertical Placement Example
Rev Standard Captions Rev Premium Captions
.
Special Instructions Examples
- Do not caption lyrics that are not sung by the participants themselves.
- Always format this phrase as follows: “How U Do’in?”
- Always use speaker labels even for off-screen speakers.
Silence Tag Description and Example
For extended periods of unchanging music, silence, or other sounds, an atmospheric will be used every 8 to 10 seconds.
E.g. (bell ringing continues)
Caption Formats with Caption Placement
Not all side-car caption file formats contain caption location or placement information. Here is a chart to help navigate which formats are right for your use case:
| Caption File Format |
Has Positioning (Captions on top and/or bottom) |
No Positioning (Captions on bottom only) |
| SRT | X | |
| TXT | X | |
| Facebook SRT | X | |
| QuickTime | X | |
| TTML | X | |
| Web VTT | X | |
| SCC | X | |
| MCC | X | |
| STL | X | |
| Cheetah CAP | X |
To place a new order with the Premium Captions add-on, select the checkbox next to Premium Captions after your file uploads at checkout. Premium Captions are priced at an additional $1.50 per audio minute.
Premium Captions cannot be added to an existing order.
Rush
Please note that the Rush add-on is not available for global subtitle orders.
If you have a tight deadline, you may be interested in our Rush service which delivers your files back even sooner than our standard estimated turnaround times. Files are prioritized for completion and completed by our top captioners.
To order Rush Captions, select the checkbox next to Rush My Order after your file uploads at checkout.
You can receive a Rush captions file for an additional $1.25 per audio minute.
Rush cannot be added to an existing order.
Burned-In Captions
Rev offers burned-in captions (delivered as an MP4 video file) for an additional $0.30 per video minute. You may add this feature at checkout or add burned-in captions to a previous order.
The burned-in video will not be downloaded instantaneously like the other caption output formats; instead, you will be notified via email once your burned-in video is ready. It can then be downloaded for use.
Adding Global Subtitles to your Captions order
You can add Global Subtitles to your Captions order by selecting the checkbox. Global Subtitles are priced from $6.49/minute, depending on the language/s needed.
More than one language can be selected.