View Order History

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How do I view a list of all my past orders?

You can access your Order History by visiting this direct link or by 'My Files' on the homepage. 

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Once in the 'My Files' section of your account, you can click your name on the top right corner, then select 'Order History'.



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From your Order History page, you can click into any individual order by clicking on the order number. You can also view:

  • The reference name/number for the order
  • The date the order was placed (mm/dd/yy)
  • Who placed the order (helpful for shared accounts)
  • The current status of the order
  • Which service the order was for
  • The total size (in hours and minutes) of the order
  • The total cost of the order

If you need to search for a specific file by keyword or file name, click Search Files in the left menu of the Order History page


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Towards the top of the page, you can export a CVV of your order history. 
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