We're excited to announce an enhancement to our Ready to Certify (RTC) transcription service that gives you more options to match your specific needs and budget.
Two Flexible Options to Choose From
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Ready to Certify |
Ready to Certify - Premium |
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Why This Matters for Your Business
This enhanced structure allows you to:
- Optimize costs by only paying for customization when you need it.
- Maintain quality with consistently accurate, jurisdiction-compliant transcripts.
- Scale efficiently by processing more cases without increasing your operational burden.
- Choose the right option for each specific case or client requirement.
- Enjoy flexibility with self-service ordering and pay-as-you-go pricing.
When Should You Use Each Option?
Ready to Certify is ideal for:
- Standard legal proceedings where jurisdiction compliance is sufficient.
- High-volume transcription needs with budget considerations.
- Situations where you need quick access without a long-term commitment.
Ready to Certify - Premium is perfect for:
- Cases requiring specific formatting and presentation.
- High-profile proceedings where every detail matters.
- Clients who expect customized deliverables.
- Situations where having human-reviewed backup audio provides additional assurance.
How does it work
Customers can order Ready to Certify or Ready to Certify Premium through the Rev platform.
On the Rev LegalHub Dashboard, click Place New Order and select Legal Transcripts
Upload requisite files and choose the proceeding type
Select Ready to Certify, then Continue to place your order.
Release FAQ
What is the Legal RTC Standard product?
The Legal RTC Standard product is Rev's offering that balances quality, speed, and cost. It provides a jurisdiction-specific template from Rev's library, requiring only a quick review and court reporter certification.
How does RTC Standard differ from Rev’s other transcript offerings?
RTC Standard sits between the Rough Draft (HRD) and Ready to Certify premium (RTC) offerings. It offers better quality than HRD but with less customization than RTC. RTC Standard uses a standard template that matches the jurisdiction’s requirement, while RTC matches your specific template and style guide preferences.
Do I need a proofreading layer for standard RTC?
The quality and cover pages for our Legal Standard product are held to a high bar to ensure they enable lawyers to successfully do their jobs and for courts to accept these as the written record. You do not need a proofreading step on top of what you receive. If a customer wants a near-perfect transcript, that may require additional steps.
What is the turnaround time for RTC Standard transcripts?
The standard turnaround time for RTC Standard transcripts is 5 days. Same-day expedited service is available for an additional fee.
What is the pricing structure for RTC Standard?
RTC Standardstarts at $2.50 per page.
Is RTC Standard compliant with court requirements in my jurisdiction?
RTC Standard is built on accepted industry standards and uses jurisdiction-specific templates from Rev's extensive library. The template focuses on the Civil Procedure law in the State the case was taken. This ensures compliance with both federal and local court requirements.
How do you ensure quality in RTC Standard transcripts?
Rev ensures quality through a combination of AI technology, highly qualified transcriptionists (top 0.1%), and a multi-level process involving qualified legal transcriptionists. There's also a dedicated quality control team that follows a specific checklist and performs routine benchmarking quality reviews that ensure our transcription teams continue to perform with exceptional quality front of mind.
Can I customize the format or template for RTC Standard transcripts?
Rev's standard templates, based on jurisdiction, are used for RTC Standard . Fully customized templates are available through our RTC service. Our templates, whether State or Federal, are carefully chosen by certified court reporters and an operational team with vast experience in legal transcription to ensure jurisdictional compliance.
What materials do you need from me to produce an RTC Standard transcript?
Rev requires a high-quality main audio and the Notice of Deposition, along with any available annotations, to ensure the success of RTC Standard . This product is designed to streamline your process and does not utilize backup audio.
How does RTC Standard compare to in-house transcription in terms of cost and quality?
Rev's RTC Standard offers a scalable solution that can adapt to changing market conditions without incurring overhead costs, ensuring that your business remains agile and responsive. Our rigorous processes and highly qualified transcriptionists offer high levels of quality, while our cost-effective solution often results in margin improvements for your bottom line.
Is RTC Standard suitable for all types of legal proceedings?
RTC Standard is a great option for courts, insurance companies, and contingent attorneys as it provides a balance of quality, speed, and cost. This service is ideal for many legal proceedings, as it gives your team peace of mind by ensuring high-quality transcripts.
Can I upgrade from RTC Standard to Ready to Certify (RTC) if needed?
No, you cannot. You determine what level of transcript you want to order prior to placing your order.
What is your accuracy rate for RTC Standard transcripts?
The accuracy rate for RTC Standard transcripts is upheld through strict standards, with automatic failures for critical errors such as incorrect speaker attribution, missing case numbers, or errors in examination titles, reflecting its alignment with the broader legal industry’s emphasis on precision. Compared to other traditional benchmarks, Rev’s RTC Standard enforces stricter rules on formatting, inaudibles, and title page details, ensuring higher quality and reliability in legal transcription.
How do you handle challenging audio in RTC Standard transcripts?
Rev charges a 20% premium for challenging audio transcriptions. These challenging segments will be marked by RTC Standard transcriptionists for client review. If the audio quality is poor and may require extensive review, it is recommended to use RTC instead, as RTC Standard does not utilize backup audio.
Are your RTC Standard transcriptionists based in the US?
RTC Standard transcriptionists are located in the US, Canada, Great Britain, and South Africa. Rev offers an option to restrict work to US-based transcriptionists for those with stringent security requirements.
Is RTC Standard HIPAA compliant?
Rev offers HIPAA-certified transcripts, but you should confirm specifically for RTC Standard if this is a requirement.
How do you ensure the confidentiality and security of RTC Standard transcripts?
Rev implements enterprise-grade security measures, including SSO, MFA, and encryption, to protect user accounts and files. Rev adheres to industry-leading compliance standards such as HIPAA and SOC 2 Type II, while offering robust file sharing permissions and freelancer validation processes. Rev prioritizes data privacy through strict policies, GDPR compliance, and a commitment to never training external LLMs on user data.
Can I request rush orders for RTC Standard transcripts?
Yes, same-day expedited service is available for RTC Standard transcripts for an additional fee and are subject to availability.
What happens if I'm not satisfied with an RTC Standard transcript?
If you're not satisfied with an RTC Standard transcript, Rev is committed to providing a white-glove experience for our legal clients. We strive to achieve excellence and will work closely with you to address any concerns, align on pain points, and ensure your expectations are met. If necessary, we can review other solutions or products that may better suit your needs, ensuring the highest quality and precision in our service.
Do you offer volume discounts for RTC Standard ?
Yes, Rev offers volume discounts for RTC Standard transcripts. We work closely with our enterprise clients to customize pricing that provides the same premium products while accommodating larger volume needs, ensuring you receive both value and exceptional service. Speak with sales.
How does Rev's AI technology contribute to RTC Standard quality?
Rev's AI technology provides an initial draft that builds on efficiency and minimizes human error, giving our transcriptionists a "superpower" to focus on what truly matters—editing for accuracy and ensuring the highest quality. This innovative approach allows us to deliver premium transcripts faster while maintaining meticulous attention to detail, ensuring we meet the unique needs of our clients.
Can RTC Standard transcripts be used in place of certified transcripts?
Official court reporting certification remains the responsibility of the court reporter present in the room and the agency they work with, as it is a specialized legal requirement. However, we can include a transcriptionist certification with RTC Standard transcripts, attesting that the transcript was completed to the best of our ability, with no bias toward case outcomes, ensuring transparency and reliability.
How do you handle speaker identification in RTC Standard transcripts?
Rev handles speaker identification in RTC Standard transcripts with a meticulous approach, guided by specific standards to ensure clarity and accuracy. When necessary, we utilize annotations to clarify spelling or speaker information provided by clients during the upload process. Additionally, our transcriptionists follow the Rev Style Guide to maintain consistency and professionalism throughout the transcript.
Can I get a sample of an RTC Standard transcript before ordering?
For a more tailored solution to your business needs, one of our Customer Success representatives would be happy to walk you through our offerings and provide samples of RTC Standard transcripts to ensure they align with your requirements.
How does Rev stay updated on changing court requirements for RTC Standard transcripts?
Rev employs industry experts, including certified court reporters and AAERT board and committee members, to ensure we stay updated on court requirements and legal transcription standards. This expertise allows us to deliver accurate, compliant transcripts that meet the highest industry benchmarks.
Do you use backup audio in the RTC Standard transcript production process?
No, for RTC Standard transcripts, Rev does not use backup audio. The process is designed to maximize technology and speed, relying exclusively on a clean and complete primary audio file for optimal accuracy and efficiency.
Does Rev conduct external research when preparing RTC Standard transcripts?
No, for RTC Standard transcripts, Rev's workforce only uses the materials directly provided by the client, such as the Notice of Deposition and annotations. They do not conduct external internet research.