You can download your transcripts with ease from your account and the mobile app.
Transcription Editor
Click on any file that has a transcript already completed to open the file details menu, then click on View next to AI transcription or Human Transcription to open the transcription editor.
Click on the download icon to download your transcript. A menu will pop up with the settings for the download for you to confirm.
Select the transcript format, file type, and any additional export options you prefer, and then click on Export to download the file.
Mobile App
You can open a transcript from the home screen by tapping on the recording to open the file details page and then tap on View to open the editor.
Once the editor is open, tap on the ellipses menu at the bottom of the screen, and then on Download
.
Order History
You can navigate to your Order History from from the left panel menu.
Click on the order number to open the order details page and then on to download your file.