Download Your Files

You can download your transcripts, captions, subtitles and original media from several places in your Rev account. This article explains each way to download, how to download several files at once or export them to Google Drive, and the format options you can choose when you download.


In this article


Download from My Files or a Workspace

Click the ellipses menu (•••) to the right of the file and select Download.

File ellipses menu with Download highlighted. Other options: Start an order, Open in Insights, Share, Export to Google Drive, color tags, Rename, Move, View file details and Delete.

To download a specific transcript, caption or subtitle file for that media file:

  1. Click the ellipses menu (•••) to the right of the file and select View file details.
  2. Under Associated files, click the download icon next to the file you want.
Associated files panel showing an AI transcription file with a download icon and a View link.

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Download from the Editor

Click the file name to open it in the editor.

  • Transcript editor: click the download icon at the top of the editor. See editing your transcript.
  • Captions and subtitles editor: click Download in the top right corner. See editing your captions/subtitles.

The download options window opens so you can choose a format. See Download Options below.

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Download from your Order History

  1. Click Order history in the left menu of your account.

    Left menu of a Rev account with Home, My files, Shared with me and Workspaces.
  2. Click the order number to open the order.
  3. On the Order Details page, click Download.

 

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Bulk Download

You can download several transcripts or captions at once as a ZIP file. All the files must be the same service, for example all transcripts or all captions.

  1. Check the box to the left of each file you want.

    Two files checked in My Files, with Move, Delete and Download buttons above the list.
  2. Click Download above the file list.
  3. A message at the bottom of the page says the ZIP file is being prepared. Keep the tab open. The download starts when it’s ready.
Message at the bottom of the page: Preparing download, may take several minutes, do not close tab.

If you select media files that have no transcript or captions, or mix files from different services, no ZIP file is created.

Bulk downloads use the default formats in your Order Preferences:

  • Transcripts: Microsoft Word (.docx)
  • Captions: SubRip (.srt)

You can change these defaults under Order Preferences in your account.

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Export to Google Drive

  1. Check the box to the left of each file and click Export above the file list.

    One file checked in a folder, with Move, Delete, Download, Tag, Start an order, Export and Insights buttons above the list.
  2. The first time you export, click Connect to link your Google account.

    Export to Google Drive window: Connect your Google account to streamline exporting files to Google Drive, with Cancel and Connect buttons.
  3. Check the files listed in the Export to Google Drive window and click Export.

    Export to Google Drive window listing two selected files, with Cancel and Export buttons.
  4. Choose the Google Drive folder to save the files to and click Select.

You can disconnect Google Drive under My Integrations in your account settings.

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Download Original Audio/Video

From the transcript editor

  1. Click the file to open it in the editor.
  2. Click the File Details icon in the top right corner.

    Editor File Details panel listing the file name, type, length, size, owner and dates, with Download media and Share buttons at the bottom.
  3. Scroll to the bottom of the panel and click Download media.

 

From Order history (any service)

  1. Click Order history in the left menu.
  2. Click the order number.
  3. Under Original Documents, click the file name.
Original Documents section of an order, with the media file name as a link and its size.

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Download Options

When you click Download in the editor, a window opens where you choose how the file is formatted.

 

Transcript Download Options

Output format. Choose one:

  • In-line: speaker names and timestamps appear in the text of the transcript.
  • Columns: speaker names and timestamps appear in columns next to the text.
  • Avid Script Sync: a file for Avid video editing software. Requires the burned-in timecode sync add-on, which matches transcript timestamps to the timecode shown in your video.
  • Edit Decision List: a CMX3600 list of timecodes for the sections you highlighted in the transcript.
  • Captions: a quick caption file made from your transcript. It isn’t a captions order, so it can’t be opened in the captions editor.
Download Transcript window with Output format options (In-line, Columns, Avid Script Sync, Captions, Edit Decision List), a File type dropdown set to Plain Text (.txt), checkboxes for speaker names, highlighted sections only, paragraph timestamps and inline timestamps, and an Export button.

File type: Plain text (.txt), Microsoft Word (.docx) or PDF.

Additional export options. Check any you want:

  • Include speaker names
  • Export highlighted sections only
  • Include paragraph timestamps
  • Include inline timestamps

Timestamps are included with AI transcription. For human transcription, you need the timestamps add-on at checkout.

 

Caption and Subtitle Download Options

  • Output file format: choose one or more formats. If you choose more than one, they download together as a ZIP file. For a list of formats, see File Formats Rev Offers.
  • Burned-in captions: if you ordered burned-in captions, you can adjust how they look on your video. See Burned-in Captions and Subtitles.
  • Set a new start time: under Advanced Options, enter a start time to move every caption later. Use this if your video’s timecode starts after 00:00.

To move captions earlier (a negative offset), email support@rev.com with your .srt file and the offset you need in -00:00:00.000 format.

Download Captions window with an Output file format(s) field set to .srt, an Order burned-in captions link, Advanced Options to set a new start time, and a Download button.

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