Ensemble Integration

Rev’s Ensemble Video integration lets you order captions for videos in your Ensemble account from Rev’s caption checkout. You pick the videos, and when the order is complete, Rev uploads the caption files back to each video in Ensemble. You link Ensemble using an Ensemble username and password. Ensemble accounts that sign in through LDAP aren’t supported. A linked Ensemble account is available to everyone on your Rev account.

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Connect Ensemble and Rev Accounts

To connect, you’ll need the username and password of an Ensemble account that doesn’t use LDAP, plus your Ensemble web address (for example, https://yourschool.ensemblevideo.com/). If you sign in to Ensemble through LDAP, first create a non-LDAP Ensemble account.

 

Ensure your Rev account has a payment source

You need a payment source on your Rev account before you can place Ensemble orders. You can add one in either of these ways:

 

Link Your Ensemble Account

  1. On your Rev Account Settings page, scroll down to Integration Settings and click Link New Account.

    An arrow points to Link New Account under Integration Settings.
  2. Under Type, select Ensemble.

  3. Enter the Username and Password you use to sign in to Ensemble, and your Web Application URL. This is your organization’s Ensemble address, such as https://yourschool.ensemblevideo.com/.

    Rev Link New Account window with Ensemble selected under Type and the Username, Password and Web Application URL fields
  4. Click Link. Your Rev account is now connected to Ensemble. Linked accounts are available to all users on your Rev account.

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Create a Non-LDAP Ensemble Account

If you sign in to Ensemble through LDAP, create a separate non-LDAP Ensemble user for Rev to use. You must be an Ensemble Administrator to do this.

  1. In Ensemble, in the left navigation bar, click Administration > Organization > Users.

  2. Click +Add at the top of the list of users.

    Ensemble Users page with the +Add button and the Users menu item highlighted
  3. Set Identity Provider to Ensemble Account.

  4. Set Role to a level that can see the videos you want captioned. To give the user access to all videos, choose Administrator.

    Ensemble new user form with the Identity Provider and Role fields highlighted
  5. Fill in the remaining required fields, including Username, Password, First Name, Last Name and Email Address, then click Save.
  6. Use the new user’s username and password when you link your Ensemble account.

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Order Captions from Ensemble

  1. Go to the Create Your Caption Order page.

  2. Under Pull videos directly from your account, click Ensemble. The Ensemble button appears only after your Ensemble account is linked.

    Rev Order Captions page with an arrow pointing to the Ensemble button under Pull videos directly from your account

  3. Choose the organization and library, then select the videos you want captioned. Only published videos are shown. Click Add Selected to Cart.

    Ensemble video picker with organization and library menus, video thumbnails and the Add Selected to Cart button
  4. Review your cart, then click Checkout.
  5. Choose how you want to pay, then click Submit Order.

When your order is complete, Rev automatically uploads the caption files back to each video in Ensemble.

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Troubleshooting Ensemble Orders

  • The Ensemble button isn’t on the caption order page: Link your Ensemble account first (see Link Your Ensemble Account). The button appears only for linked accounts.
  • A video doesn’t appear in the picker: Only published videos are shown. Publish the video in Ensemble, then try again. Also check that the Ensemble user linked to Rev has a role that can see that video’s library.
  • You can’t link your Ensemble account: LDAP logins aren’t supported. Create a non-LDAP Ensemble user and link with that username and password. Check that the Web Application URL is your organization’s full Ensemble address.
  • You want to order Ensemble videos together with other files: Videos from different sources can’t be combined in one cart. Place a separate order for files from your computer, links or other integrations.

If you still need help, email support@rev.com.

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