Brightcove Integration

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Connect Brightcove and Rev Accounts

Below are the steps you need to take in order to connect your Rev and Brightcove accounts. 

If you need help, please email support@rev.com.

 

Ensure your Rev account has a payment source

Please note: you will not be able to place orders using the Brightcove integration if you do not have a payment source

There are two ways to add payment:

Add a New Linked Account on Rev.com

In your Rev Account Settings page, scroll down to Integration Settings and click on Link New Account.

Link_account.png

 

Select Brightcove as the account type.

BC_-_select_account.png

 

Register Brightcove application

Log in to your Brightcove account and navigate to the “API Authentication” page via the “Admin” menu at the top right corner.

BC_-_api_authentication.png

 

Click Register New Application.

BC_-_register.png

 

Name your application and select at least one account for authorization.

BC_-_application.png

 

Add the permissions in the screenshot below and click Save.

  • CMS: Video Read, Video Read/Write
  • Ingestion Profiles: Configuration Read, Configuration Read/Write, Read

BC_-_settings.png

 

Input Brightcove credentials

Copy the ClientID and Client Secret from your Brightcove account to your Rev account.

BC_-_client_id.png

 

BC_-_input_credentials.png

 

Navigate to the Account Information page via the Admin menu at the top right corner.

BC_-_account_info.png

 

Copy the Account ID from your Brightcove account to your Rev account.

BC_-_account_id.png

 

BC_-_input_account_id.png

 

Click Link to finish setting up your Brightcove integration. Your Rev account is now connected to your Brightcove account and you are ready to submit Brightcove videos to Rev.

Read this article to get started.

 

Placing Orders

Below are the steps you need to order captions and global subtitles using our Brightcove/Rev integration.

 

Select your videos

In Brightcove, go to your Videos list. Select the video(s) you would like to send to Rev and click Tag.

BC_-_videos.png

 

Tag videos with “Rev”

Add and save your tags from the list below to order captions and/or global subtitles. English captions come free with global subtitles, so no need to tag rev-en when ordering global subtitles.

BC_-_tag.png

 

Tag

Language

Tag

Language

rev-en

English (captions)

rev-cs

Czech

rev-es-es

Spanish Spain

rev-nl

Dutch

rev-es-la

Spanish Latin

rev-hi

Hindi

rev-zh-si

Chinese Simplified

rev-it

Italian

rev-zh-tr

Chinese Traditional

rev-ko

Korean

rev-fr

French

rev-pl

Polish

rev-de

German

rev-pt-br

Portuguese Brazil

rev-ja

Japanese

rev-ru

Russian

rev-ar

Arabic

rev-tr

Turkish

 

If you want to place a Rush order for your video, you need to add a rev-rush tag to your video. This tag will be removed from the video once the order has been delivered.  

Please note that Rush will not be applied to orders with subtitle requests.

You're all set. Brightcove will look for new orders every hour. Once the video has been received by Rev, the tag will change from rev-fr to rev-fr-placed.

Occasionally, orders may be canceled due to poor audio quality or prohibitively challenging content. If an order you place is canceled and you don't believe it was related to one of these reasons, you can use the rev-redo tag to place a new order. Adding the rev-redo tag can place a new order for a video that had previously been unsuccessful as well as one that already has a text track uploaded from a successful order. Rev-redo tags are automatically removed after an order is placed. If there is poor audio or prohibitively challenging content, we do not recommend submitting the file to be redone since the end product can be negatively impacted due to those elements.

 

Receive your captions

When your order is complete, the tag will change from rev-placed to rev-completed.

When your order is complete, the tag will change from rev-es-la-placed to rev-es-la-completed.

The captions and/or subtitles will be automatically delivered to the video in your Brightcove account. You can also view and edit the files from your Rev account.

 

 

 

 

 

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