Yuja Integration

You can order Rev human captions from inside YuJa, for one video or several at once. Rev sends the finished captions back to the video in YuJa. YuJa connects to Rev using your Rev API key, so a YuJa administrator sets up the integration and controls who can order. Orders are charged to your Rev account.

Connect Your Rev and YuJa Accounts

Create a Rev account, or sign in if you already have one.
Set up a way to pay for YuJa orders. YuJa orders use Rev’s API, which can’t charge a saved credit card. Your account needs one of these:
- A prepaid balance: On Payment details, click Add to balance.
- An invoiced account: Contact Sales to set up monthly invoicing.
Get your Rev API user key. On your Account Settings page, next to V1 API User Key, click Generate. Copy the key and keep it somewhere safe, because you can only see it once. If you lose it, click Regenerate to get a new one. Regenerating replaces the old key, so you’ll need to update it in YuJa.

Add Rev in YuJa

You must be a YuJa administrator to add the Rev integration.

In YuJa, open the Main Menu and go to Admin Panel > Integrations.
In the Select Integration menu, select Captioning - Rev Media.
Select Enable Rev Media’s captioning service for your institution.
Click Add New Caption Provider.
In Rev Caption Provider Name, enter a name your users will recognize, such as “School of Business Captions.”
In Rev UserAPI Key, paste your Rev API user key.
Click Save.

Choose Who Can Request Captions

Every Rev caption request from YuJa is charged to your Rev account, so decide who can order:

In YuJa, go to Admin Panel > Accessibility.
Under User Accessibility Requests, click Edit next to Human Captioning Users.
Choose who can request human captions, either by role (for example, all instructors) or by individual user.

Users you add can request captions at any time. Depending on your YuJa settings, an administrator may need to approve each request before it’s sent to Rev.

Request Captions in YuJa

Request Captions for One Video

In YuJa, open your media library, hover over the video and click More.
Click Accessibility, then click Human Captions.
If your institution has more than one caption provider, under Select a Caption Provider, choose the Rev provider your administrator named.
Choose the Caption Language and any other options shown, such as Turnaround Time.
Click Send Request.
If the video already has machine captions, YuJa asks whether to overwrite them. Click Yes to replace them with Rev’s captions when they’re ready.
Click Close.

Request Captions for Several Videos

In My Media or a channel, select the videos. To select all of them, click More Actions > Select All. To pick individual videos, hold Ctrl and click each one.
Click More Actions > Select Bulk Human Caption.
Choose the caption provider and options, then click Send Request.

When Rev finishes, the captions are added to the video in YuJa automatically.

Track Caption Requests

YuJa administrators can see every caption request in Admin Panel > Accessibility > Sent Captions.

Troubleshooting YuJa Orders

Requests fail with “The account balance has been reached, customers must be invoiced in order to exceed account balance”: Your Rev account has no prepaid balance left and isn’t invoiced. Add to your prepaid balance on Payment details, or contact Sales about invoicing. YuJa orders can’t be charged to a credit card.
Requests stopped working after you regenerated your API key: Regenerating replaces the old key. In YuJa, go to Admin Panel > Integrations > Captioning - Rev Media and paste the new key in Rev UserAPI Key.
A user doesn’t see Human Captions: Add them, or their role, under Human Captioning Users (see Choose Who Can Request Captions).
A request was sent but Rev hasn’t received it: It may be waiting for administrator approval in YuJa. Check Sent Captions in the Admin Panel.

If you still need help, email support@rev.com.

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