How do I place an order with the Vimeo Integration?
Below are the steps you need to take in order to use the Rev/Vimeo integration:
1. Go to the Place Your Caption Order page
You can also access this page by going to rev.com and clicking "Services," then "Video Captioning & Subtitles," and then "English Closed Captions."
2. Click the "Vimeo” button
3. Give rev.com access to your Vimeo account
This will allow us to download/upload your videos.
4. Select the videos you’d like to have captioned
Then click "Add Selected to Cart"
5. Finish the checkout process
Please note that we have pre-selected the option to automatically re-upload the video to Vimeo with captions once the work is done.
How do I enable Auto Pull?
Sit back, relax, and let Rev do all the work for you! By turning on Auto Pull, you grant Rev permission to upload your videos to be captioned, just as soon as they are available on Vimeo. Here's how:
1. Navigate to My Integrations from your 'Settings' Menu
2. Select 'Edit' to open the Vimeo settings
3. Enable Auto Pull or Disable, then select 'UPDATE'
Please note: While Auto Pull is turned on, Rev will continue to pull ALL uploaded videos and charge your payment method on file for new orders. This setting can be turned on and off at any time by you.
Placing a Rev order from Vimeo's platform
- Choose your video from the Library and select the [CC] button from panel on the left. Select Closed captions and then the Settings tab.
- Select the box that says “Order captions and subtitles perfected by Rev’s team of experts”.
- Then, select the Order captions with Rev button.
- Select the options you need for your video. Please note that Rev is only able to transcribe videos in English.
- Once you’ve finalized your order details, click Checkout. You will be prompted to log in to your Rev account or create a new one in order to proceed.
- After you have signed in to Rev, you’ll be taken to the Payment screen. Once your order has been placed, Rev will email you a copy of your receipt (which you can also find in your Rev account).
- You will see the option to link your Rev and Vimeo accounts. Doing so will enable Rev to send your caption file directly to your Vimeo video.
⚠️Note: Make sure the checkbox “Automatically deliver files back to Vimeo” is selected in order to ensure that your caption/subtitle file is automatically uploaded to your video.
- When Rev’s team has finished creating your captions or subtitles, the transcription file will be automatically added to your video if you have linked your Rev and Vimeo Accounts (turnaround time varies based on languages requested and length of your video, but typically will be between 24 and 48 hours.)
Troubleshooting: Disconnect and Re-Connect Your Vimeo and Rev Accounts
If you're having trouble with your Rev/Vimeo integration, please take the steps below to disconnect and re-connect your accounts:
1. Revoke Vimeo access from Rev.com
Go to your Integrations page. Next to your Vimeo integration, click on unlink
Your accounts are now disconnected! If you'd like to place an order using the Vimeo integration, go through the checkout process again.
3. Re-connect your Rev and Vimeo accounts
Return to your Integrations page. Under Integrations Settings, click on the "Link New Account" button.
Select Vimeo and click the "Link Account" button.
Please note: If you have more than one Vimeo account, make sure you connect the account that hosts the videos you want captioned.
Upload Videos and Captions to Vimeo from Rev
Rev also supports sending your video and the corresponding captions or subtitles to Vimeo. You can take advantage of this feature through your My Files page or from the Captions or Subtitle editors.
Note: Please see the FAQ at the bottom of this section for some important notes about this part of the integration.
Uploading from My Files
1. From My Files, locate the desired file. Click on the (...) dropdown menu and select 'Send to Vimeo'.
2. Link your Rev and Vimeo accounts if they are not already connected. If you don't have a Vimeo account yet, you can create one during the process.
3. Click "Upload to Vimeo" to complete the process. Remember that your Vimeo video privacy settings will apply. You can check the status of your upload on your Vimeo account.
4. Choose the Vimeo folder where you want your files to be directed. If you haven't set a default upload folder on Vimeo you'll be prompted to do so. If you belong to multiple teams, you will be able to choose which team you want to upload your videos to.
5. Visit your Vimeo account to observe the status of your upload.
Uploading from the Captions or Subtitles Editor
1. Open your captioned or subtitled video in the Captions or Subtitles editor. This will be accessible from your Order Details page.
2. Click on the Vimeo logo ( ) in the top right-hand corner of the editor.
3. Link your Rev and Vimeo accounts if they are not already connected. If you don't have a Vimeo account yet, you can create one during the process.
4. Click "Upload to Vimeo" to finish the process. Remember that your Vimeo video privacy settings will apply. Visit your Vimeo account to monitor the upload status.
5. Choose the Vimeo folder where you want your files to be directed. If you haven't set a default upload folder on Vimeo you'll be prompted to do so. If you belong to multiple teams, you will be able to choose which team you want to upload your videos to.
6. Visit your Vimeo account to observe the status of your upload.
Video-to-Vimeo Upload FAQ
Are there any requirements for this process to work?
Yes, there are a few requirements. Your video must have been uploaded to Rev directly or sent in via an external URL. Videos submitted to Rev through any integration (API excluded), will not cooperate with this process. In addition, this process will only work for videos submitted to Rev for captioning or subtitles that are in a delivered, completed state.
Can Rev upload a copy of my video with the captions burned in using this process?
At this time, that is not possible. Rev will upload the video and the sidecar captions as separate files to the same destination.
What kind of quality will my uploaded video be in?
The video that you see in the captions editor is the same copy that Rev will upload on your behalf. The copy could potentially be a lower-resolution copy than the original video provided when the order was placed, however, these copies are sufficient for most online use.
Can Rev send these videos automatically?
Not yet. We aren't sure if this will be automated in the future, but for now, they must be manually triggered by visiting the Rev website and following the steps listed in the section above.