How do I edit my burned-in captions?
Once your caption order has been completed, you can review, customize, or reprocess your burned-in captions video using the following steps:
- Select your file from your My Files page to open it up in our customer editor
- Click the download button in the top right of the customer editor (you'll see a popup that has the SRT and Video file formats checked listed)
- Remove the SRT file format (click on the x) so only "Video" remains
- Select customize, then click next
That will then take you to the burned-in caption customization options, as shown in the following video:
Select your preferences, then, once you're done making changes, click on Generate Video to reprocess the burned-in caption file.
The burned-in video will not be downloaded instantaneously like the other caption output formats; instead, you will be notified via email once your burned-in video is ready, which takes roughly one-fifth of the length of the video (i.e. a 10-minute video may take about 2 minutes to burn the captions in).
For more information on how to download files from your completed caption order, see this article.