Overview
The Rev Zoom Integration is an offering only available to Rev Max subscription customers.
Installing the App
Only active subscribers have access to the Rev Max Zoom App.
Once you are subscribed, you will be redirected to the “Manage Zoom Integration” page. From that page you can follow the simple steps to get started:
- Link your Rev account to your Zoom account.
Note: You must have a Pro, Business, Business+, Enterprise or Education Zoom account to use this integration. This integration will not work for Free (Basic) Zoom users.
2.Configure your Zoom settings
Zoom settings that must be enabled to use the Zoom integration:
- Cloud Recording Enabled
- Record Video Enabled
- Record Audio Transcript Enabled
- For Zoom Business, Business+, Enterprise, or Education Customers, Zoom settings must be enabled to receive enhanced speaker identification
- Record Audio Transcript Enabled
Note: We require users to cloud record their zoom meetings to use our app. There are limitations on Zoom Cloud recording that are listed in this article from Zoom.
Usage
Once you have completed the install guidelines above, the Zoom integration is ready for use.
During your next Zoom meeting, you need to record your meeting to the cloud. (Press Record > Record to the Cloud). Once the integration setup is complete, all meetings recorded to the cloud will be transcribed by Rev. The completed automated transcripts will live in My Files on rev.com.
Removing the App
Follow the following steps to Remove the Rev Max Zoom App:
- Login to your Zoom Account and navigate to the Zoom App Marketplace.
- Click Manage >> Added Apps or search for the "Rev Max" app.
- Click the "Rev Max" app.
- Click Remove.
Troubleshooting
If you are having problems using the zoom integration we recommend that you follow the steps outlined in the Installing the App section above to ensure that your account is properly configured.
Contacting support
If you are having additional difficulties, or have questions about the Rev Max Zoom App please come Chat with us
