VoiceHub
Workspaces for VoiceHub are different, with more sharing and collaboration features. Please visit the VoiceHub Workspaces article if you have a VoiceHub subscription.
General Workspaces
As more teams turn to remote work, completing projects successfully can’t rely on physical proximity. Organizations need collaboration tools they can rely on to save time, maximize productivity, and meet deadlines with ease—which is why we built Workspaces.
With Workspaces, your organization's users across various departments can work independently or collaboratively—all within a single account to get more done with less effort.
What is a Workspace?
Workspaces are shared file libraries in your Rev account that can be organized by projects, departments, or anything else. Authorized Users of Workspaces can collaborate with their team to edit and share files, place new orders, and update project status. Team members can be a part of as many Workspaces as they’d like. Offering improved flexibility for our largest customers.
When to use Workspaces?
Both large and small teams benefit from using Workspaces. Consider using Workspaces when you have:
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Departments, teams, or projects with unique budgets, cost centers, or billing needs
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Projects with deadlines you want to monitor progress
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Individual teams that only need visibility into what they’re working on
Getting Started With Workspaces
Your First Workspace:
Upon creation of your new Rev Pro account, all existing files and users within your organization are by default placed into Workspace #1 (feel free to rename in Workspace Settings). By default, all API orders will be routed to this Workspace.
Creating Workspaces:
If you are the Account Owner, you can easily spin up new Workspaces for projects, teams, or departments. As you’ll recall, Workspaces can be comprised of specific members & orders to ensure the right folks within your organization have access to the right files.
Click the Create New Workspace button on the left-hand navigation bar. Create a name and description (optional) for the Workspace and click Create Workspace.
Managing Your Workspaces
Each workspace consists of files, members, order history, and settings.
Account Owners and Managers can add any members from their organization directly to the workspace via the Add Team Member button on the Workspace Members page. If you want to add a new member to your organization, you can do so via the Org Members page.
Additionally, users can be removed from a workspace by clicking on the ellipses next to their name in the Workspace Members table.
Within the Workspace Settings page, users can leave the Workspace & the Account Owner can archive the Workspace. Archiving a Workspace removes all members and files remaining in the Workspace.
The “Make Files Private” toggle will limit Authorized Users to viewing only their files. Managers and the Account Owner will still be able to view all files in the Workspace.
Placing Orders With Workspaces
Organization users can route new orders to any workspace they belong to. Workspace order routing ensures orders are sent to the right location and are easily trackable via the Usage Dashboard. New orders can easily be directed and attributed to a specific workspace by using the “Select Workspace” field in checkout.
Moving Files Between Workspaces
Files can be moved from one Workspace to another via the Move button. A warning message will appear if the file is being moved to a Workspace that does not contain members of the current workspace it resides in.
Organization Order History
Organization Order History gives a birds-eye view of orders across all your workspaces. Orders can be filtered by Workspace to monitor orders within one or all workspaces.
Inviting New Members to Your Account
The Account Owner and Managers can bulk invite new members to their account on the Org Members page. Use the “Add to Workspace” & “Assign Role” fields to ensure they have correct permissions and file access when they accept the invitation.
File Search
File search is found in the left-hand navigation bar and can be filtered by Workspace.
User Permissions