How Do I Get a Receipt for My Rev Live Caption Subscription?

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How Do I Download Receipts For My Rev Live Caption Subscription?

When payment is made, the Rev account owner will receive an email receipt confirming that the payment has been processed and a notification that the subscription will continue for the next month. 

If you need an official PDF receipt for a specific monthly payment, you can download one from your account. To do so, follow these steps: 

  1. Head to the Manage Live Captions page in your Rev account. 
  2. Select Manage Subscription:

    Manage_Subscription.png

  3. Select Billing History in the pop-up window that appears:

    Billing_History.png

  4. Select Download next to the charge you would like a receipt for.

    Download_Invoice.png

Note: If you have more than 5 previous charges, you may need to select the Load More button to view previous months that are not currently being displayed:

Load_More.png

 

The PDF receipts you can download from this section of your account include the following information: 

  • Rev company letterhead
  • Customer information (name and company, if applicable) 
  • Invoice number and date of invoice
  • Billing period (dates X to X)
  • Subscription ID for the Rev Live Captions subscription 
  • Next billing date
  • Charge amount
  • Last 4 digits of the card used for this transaction
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