Rev Live Captions is a subscription service that is charged on a monthly basis on the same date each month. When payment is made, the Rev account owner will receive an email receipt confirming that the payment has been processed and a notification that the subscription will continue for the next month.
However, if you need an official PDF receipt for a specific monthly payment, you can download one from your account. To do so, follow these steps:
- Head to the Manage Live Captions page in your Rev account.
- Select Manage Subscription:
- Select Billing History in the pop-up window that appears:
- Select Download next to the charge you would like a receipt for.
Note: If you have more than 5 previous charges, you may need to select the Load More button to view previous months that are not currently being displayed:
The PDF receipts you can download from this section of your account include the following information:
- Rev company letterhead
- Customer information (name and company, if applicable)
- Invoice number and date of invoice
- Billing period (dates X to X)
- Subscription ID for the Rev Live Captions subscription
- Next billing date
- Charge amount
- Last 4 digits of the card used for this transaction