FAQ: Spanish Transcription Pilot Program Sunsetting Follow

Q: When will the pilot program end?

A: The Spanish transcription pilot program is coming to an end on June 30, 2021. After this date, Spanish transcription will no longer be an available service line for Rev.

• You can continue to submit audio or video files for Spanish transcription until 11:59 PM PST on June 30, 2021. After that time, we will not accept your files and will cancel any orders that come in. 
• If you’d like to retain your transcripts and data, then you will need to download all transcripts from spanish.rev.com by July 9th, 2021. They will be deleted after that point.

Q: Who does this apply to? 

A: These changes impact all Spanish transcription pilot users.

Q: Why are we sunsetting the service line?

A: We believe it’s important that we focus our efforts and resources on other projects that we believe will drive the most value for our customers. 

Q: Will l be invoiced for the Spanish transcripts I ordered over the last few weeks.

A: Please refer to the email you recently received from Rev for the latest information on billing.

Q: Does this mean Rev will never offer Spanish transcription?

A: No, it is likely that Rev will expand into global languages in the future as we continue to grow. It is just not a priority for us right now.

Q: Will I still have access to my transcripts on spanish.rev.com after the program has ended?

A: No, we will be taking the site down. So if you’d like to retain your transcripts and data, then you will need to download all transcripts from spanish.rev.com by July 9th, 2021. They will be deleted after that point.

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