How do I use Rev Live Captions in a Zoom Meeting?

After setting up your Rev Live Captions integration, you are ready to start live captioning your Zoom Meetings. This article describes how to enable / disable Rev Live Captions for a given Zoom Meeting.

As a Meeting Host with Rev Live Captions access

As an Attendee joining a Meeting with Rev Live Captions

 As a Meeting Host with Rev Live Captions access

Note: Rev Live Captions will only be available to Zoom Users nominated under the Manage Users section in your Zoom Live Captions settings page in Rev. Rev account Owners can add and remove access to any Zoom User in their Zoom Account at any time.

Host 1. Ensure your Zoom “Closed captioning” and “Custom Live Streaming Service” settings are enabled.

Note: these settings should already be enabled by your Zoom account Owner or Admin during the Rev Live Captions set up process. Once enabled, these settings should persist and should not need to be changed again.

• Navigate to your Zoom settings page.
  
  
• In the "In Meeting (Advanced)" section, find the "Closed captioning" option and click the toggle to turn it on.
  

• Ensure the “Allow use of caption API Token to integrate with 3rd-party Closed Captioning services” setting is selected so Rev Live Captions can join your meetings.
  
  
• Ensure the “Enable live transcription service to show transcript on the side panel in-meeting” checkbox is unselected as this could interfere with Rev Live Captions.
  
  Note: Zoom turns on the 'Save Captions' setting automatically when you turn on 'Closed Captions'. With this setting enabled, all meeting participants will have the option to save the meeting transcript locally to their computer.
  
  
  

• In the “In Meeting (Advanced)” section, find the “Allow live streaming meetings” and click the toggle to turn it on. Then, click the check box next to “Custom Live Streaming Service”. Leave the “specific instructions” input box blank.
  

Note: Zoom allows only one live streaming service for any given meeting. Disabling other live streaming services at the account level is not required to use Rev Live Captions, but may be useful to prevent unwanted interference.

Host 2. Host a Zoom Meeting.

• Start a Zoom Meeting as the Zoom Host. Rev Live Captions will automatically join your Meeting soon after, and all Meeting participants will see a red “LIVE” indicator in the upper left corner of the Zoom window.
  

• Rev Live Captions will only become available after the Host joins the meeting – and not before. After the host leaves the meeting, Rev Live Captions will not be available.
  

How do I disable Rev Live Captions during a meeting?

To disable Rev Live Captions during the Meeting, click the “... More” button on the bottom right corner of your Zoom window, then click “Stop Live Stream”.

Host 3. Show the captions.

• In the bottom of the Zoom window, click the “^” up arrow button next to “Closed Caption” and then click on “Show Subtitle” to start displaying Rev Live Captions in your Zoom Meeting.

Note: this setting affects only your Zoom window. Each participant will have the option to show / hide Rev Live Captions in their Zoom window.

• To hide Rev Live Captions in your Zoom window, click the “^” up arrow next to “Closed Caption” and then click on “Hide Subtitle”.

As an Attendee joining a Meeting with Rev Live Captions

Attendee 1. Join a Zoom Meeting with Rev Live Captions enabled.

• Rev Live Captions are available in the Meeting whenever you see a red “LIVE” indicator in the upper left corner of the Zoom window.

• Rev Live Captions will only become available after the Host joins the meeting – and not before. After the host leaves the meeting, Rev Live Captions will not be available.
  

Attendee 2. Show the captions.

• In the bottom of the Zoom window, click the “^” up arrow button next to “Closed Caption” and then click on “Show Subtitle” to start displaying Rev Live Captions in your Zoom Meeting.

Note: this setting affects only your Zoom window. Each participant will have the option to show / hide Rev Live Captions in their Zoom window.

• To hide Rev Live Captions in your Zoom window, click the “^” up arrow next to “Closed Caption” and then click on “Hide Subtitle”.