We only transcribe spoken words. Any vocal singing in a file will be indicated with a (singing) tag, but we do not transcribe the lyrics. We also do not offer music transcription (the creation of sheet music). If your file contains no spoken word and is only singing, your file will be canceled and refunded back to you.
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Still have questions? Reach out to support with the chat widget in the bottom right-hand corner of this page, or use the Submit a Request option at the top of the page.