Why was my translation rejected?
We guarantee acceptance with U.S. Citizenship and Immigration Services (USCIS). If for any reason your translation is rejected by USCIS, please email us a copy of the rejection letter and we will make it right.
For any other authority, we can't guarantee that they will accept our translation. This is due to varying requirements across agencies, not all of which we're able to meet. Prior to placing your order, we strongly recommend checking with the authority who will be using the document to ensure that they will accept a translation from us. While many other agencies do accept our translations, it's always best to confirm this first.
If your translation needs to be corrected, we're glad to do this free of charge for one full year after the date of order placement.