You can download your translated documents from your Workspace page or your Order History page. Both can be accessed from the upper right menu of your account.
If you ordered a business translation, your documents will download as MS Word DOCX files, unless you originally provided and Excel or PowerPoint file. All certified orders download as uneditable PDFs.
From the Workspace page, click the ellipsis menu (...) next to the status of the file, then click Download.
From Order History, click the order number, then click the purple Download link next to the file.
Get in touch
Still have questions? Reach out to support with the chat widget in the bottom right-hand corner of this page, or use the Submit a Request option at the top of the page.