Where can I set my default preferences for caption orders?
These options are found in your Account Settings page under Order Preferences > Caption Settings. Click the blue Edit button to modify these.
You can adjust the following:
- Speaker prefix
- Preferred caption file type
- Atmospheric punctuation
- Timecode offset
- Informal spelling
Preferred Speaker Prefix
By default, we will indicate new speakers in a caption file with a hyphen (-) and, if the speaker isn't shown on screen during the dialogue, a label. We have several other formatting options available to suit your needs.
Preferred Caption File Type
By default, orders are delivered back to you as SubRip (.srt) files. If you prefer to receive another format, you can adjust your preferences here.
All of our caption files include atmospherics to describe important non-speech sounds in a video (e.g. dog barking, tires squealing). You can choose whether to have these contains in parentheses or brackets, or you can select to have them omitted altogether.
If your files consistently have a start time other than 00:00:00, you can choose a standard offset to apply to all orders. Most files will not need this, and this setting is typically used by those placing production orders.
By default, we will caption words as spoken, which we call informal spelling. If you prefer to use formal spelling in your captions (e.g. the speaker says "gonna" but you would like the captions to read "going to") uncheck this box.