How do I edit speaker names?

It's easy to edit or remove speaker labels using our free customer editor:

• Click any speaker label in your transcript to open the edit screen
• Delete the current label in the edit box, then enter your new label
• If you want to change ALL labels with this name to your new label (e.g. change all Speaker 1 to Jeff), check the box that says Change all CurrentSpeakerLabel to:
• Hit the Enter key or click outside of the edit box to apply the change
• Your labels will now be updated throughout your transcript

You also have the option to remove all speaker labels when you download your transcript. Click Download in the upper right corner of the editor. Uncheck the box that says Include speaker names and click the blue Export button. The downloaded copy of your transcript will not contain any speaker names.

Please note: We strive to always include names that are provided, but there may be times when our team is unable to do so. If the transcriptionist can't tell which person each name should go with or otherwise has trouble identifying them, they will use speaker numbers instead of names i.e., Speaker 1, Speaker 2, etc. Likewise, if there are similar voices that can't be distinguished, speakers may be identified in this way.

Another reason your speaker labels may not be correct is if you ordered Rush or submitted a long file (>2 hours). These files are split into smaller segments to be worked on, which can result in speaker labels being incorrect in the final file.

While we don't guarantee speaker labeling, the transcription editor makes it fairly easy to correct most issues with speaker labels.