What's the difference between the Transcription service and the Rough Draft service? Which one is the best fit for me?

Rev offers two different transcription services, and which one is the best fit will depend on your workflow.

Our Transcription service is human transcription, and each transcript is worked on by one of our transcription team members. This service is $1 per audio minute and offers a 99% accuracy guarantee. Most files under 30 minutes in length are delivered within 12 hours. For an additional $1 per audio minute, we can expedite the transcript to get it back to you up to 5x faster while still maintaining our 99% accuracy guarantee. You can place a human transcription order here.

Our Rough Draft is a machine-generated transcript created with our industry-leading speech recognition technology. These transcripts are priced at $0.10 per audio minute and are completed and delivered within minutes of placing your order.  The accuracy of our speech algorithm is directly related to the quality of the audio file input. Background noise, volume differences between speakers, accents, etc. will all bring down the output quality quickly. We don't guarantee the accuracy of a Rough Draft transcript. A Rough Draft should be considered a first pass draft and works best with very clear audio. An additional benefit of Rough Draft is that you can download your file in .srt and .vtt caption formats. You can place a machine-generated Rough Draft order here.

So which service do you need?

For a high-quality transcript, or for less clear audio files, we would suggest Transcription, our human transcription service. A human transcriptionist is more able to handle the many nuances of speech than current speech recognition technology, and for this reason human transcription is a better fit in some cases.

If your primary concern is getting the file back quickly and accuracy is secondary, or if you're looking to keep costs low and don't mind editing the final file, our Rough Draft service is a great option. 

In sum:

Transcription

• Completed by a human transcriptionist
• $1 per audio minute
• 12-hour turnaround for files < 30 minutes (optional rush service available)
• 99% accuracy guaranteed
• .docx, .pdf, .txt formats

Rough Draft

• Machine-generated
• $0.10 per audio minute
• Delivered in minutes
• No accuracy guarantee; output greatly dependent on audio quality
• .docx, .pdf, .txt, .srt, and .vtt formats