How Can I Download my Transcript?
When your transcript is complete, you will receive an email with a link to our free online editor where you can view, edit and download your transcript. The editor can also be accessed by clicking the file name on your My Files page.
When you're ready to download the transcript as a Word, PDF, or TXT file, this can be done from multiple places in your account.
Downloading from Order History
Downloading from the Editor
Click the Download button in the upper right corner of the editor.
When you click Download, a popup appears. You can from the following formats by clicking the arrow on the right side of the File Output Format box:
- Microsoft Word (.docx)
- PDF (.pdf)
- Plain Text (.txt)
In addition to selecting the format, you can choose to include/exclude speaker names from your downloaded transcript. If you purchased timestamps, you can also include/exclude these from the transcript.
If you've highlighted certain parts of your transcript and want to export only those sections, you can check the box that says Export highlighted sections only. If you export the entire transcript, highlights will be retained in the downloaded transcript.
Once you've selected the output format and export options you need, click the blue Export button to download your transcript to your computer.
Downloading from Order History
You can also download the transcript from your Order History page. This is a great option if you need to download multiple transcripts from a single order.
Access your order by clicking the order number on your Order History page. If you're downloading an individual transcript, click Download next to the file name. If you'd like to download all transcripts in an order, scroll to the bottom of the file name list and click Download all documents as ZIP.
Downloading from My Files
To download your file directly from the My Files page, click the ellipsis menu (...) next to the file name, then select Download. As with downloading from the editor, a pop-up appears allowing you to select specific options before downloading.
Batch Download from My Files
To download multiple files from the My Files page, check the box next to each file you wish to download, then click the blue Download link at the top of the screen. As with downloading from the editor, a pop-up appears allowing you to select specific options before downloading.
Currently, you can only batch download files of the same order type (i.e. transcription, auto transcription, or captions/subtitles). If you've selected files of different order types, the Download option will be grayed out. Folder downloads are also not supported at this time. We plan to support both combination and folder downloads in the near future.
Links in your transcript
When downloading your transcripts from your My Files page or from within the editor, the header and timestamps will include a link back to the editor. These links will match your permissions and allow someone to edit the file for up to 30 days.
If you wish to limit this ability or offer a "view only" or "ready only" version for recipients, use the Share option and set a restriction to "view only." You can then send out this link to recipients, or copy the Share link, launch it in your own browser, and download the file to distribute.
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