Downloading From The Editor
When your transcript is complete, you will receive an email with a link to our free online editor. This allows you to review the transcript while listening to the audio and easily make any changes you wish. The editor can also be accessed by clicking the file name on your My Files page.
Once you're ready to download the transcript, you can click the three dots in the upper right corner of the editor, then click Export.
When you click Export, a popup will appear. You'll be able to choose from the following formats by clicking the arrow on the right side of the File Output Format box:
- Microsoft Word (.docx)
- PDF (.pdf)
- Plain Text (.txt)
In addition to selecting the format, you can choose to include/exclude speaker names from your downloaded transcript. If you purchased timestamps, you can also include/exclude these from the transcript.
If you've highlighted certain parts of your transcript and want to export only those sections, you can check the box that says Export highlighted sections only. If you export the entire transcript, highlights will be retained in the downloaded transcript.
Once you've selected the output format and export options you need, click the blue Export button to download your transcript to your computer.
Downloading From Order History
You can also download the transcript from your Order History page. This is a great option if you need to download multiple transcripts from a single order.
Access your order by clicking the order number on your Order History page. If you're downloading an individual transcript, click Download next to the file name. If you'd like to download all transcripts in an order, scroll to the bottom of the file name list and click Download all documents as ZIP.