What file formats can you accept, and how large can my files be?
We accept all major audio and video file formats, including:
We can also accept URLs to a file as long as they are publicly accessible and the file is downloadable.
Each individual file has a size limit of 5 GB. If any file in your order is larger than 5 GB, we recommend compressing the file before uploading it.
Please note: If your file name contains special characters (hyphens, dashes, emojis, accent characters, etc.) it may fail to process, resulting in cancellation of your order. Please make sure that special characters are not present in file names when ordering.
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