How long will it take to get my captions back?
Our team will work hard to get your captions back to you as quickly as possible, without sacrificing quality.
Turnaround time is based on individual file length, not total order size. Below you will find our standard turnaround estimates based on file length. Many files are completed much sooner than the listed estimates.
|
File Length |
Median Turnaround Time |
Max Turnaround Time* |
|
0-30 minutes |
2 hours |
24 hours |
|
30-60 minutes |
12 hours |
60 hours |
|
60+ minutes |
24 hours |
120 hours |
*Note: There are numerous factors that may cause your file to take longer than our median. (see list here)
Rushing Your Order
If you have a tight deadline, you may be interested in our Rush service which delivers your files back even sooner.
|
File Length |
Rush: Median Turnaround Time |
Rush: Max Turnaround Time* |
|
0-30 minutes |
1 hour |
12 hours |
|
30-60 minutes |
10 hours |
36 hours |
|
60+ minutes |
24 hours |
90 hours |
Premium Captions Turnaround Time
Normal
|
File Length |
Median Turnaround Time |
Max Turnaround Time* |
|
0-30 minutes |
2 hours |
18 hours |
|
30-60 minutes |
12 hours |
48 hours |
|
60+ minutes |
30 hours |
120 hours |
Rush
|
File Length |
Median Turnaround Time |
Max Turnaround Time* |
|
0-30 minutes |
1 hour |
12 hours |
|
30-60 minutes |
10 hours |
36 hours |
|
60+ minutes |
24 hours |
60 hours |
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