Can you honor start or stop times for my transcript if I only need part of the audio transcribed?
Sometimes you may need only a portion of an audio file transcribed. All charges are based on the runtime of the file, and we don't want you to pay for anything you don't need.
While we're not able to honor start or stop times, you can trim your file before sending it to us so that only the portion you need is transcribed.
To easily trim a file, we suggest using the free program WavePad. Here are the instructions:
- Open the audio file in WavePad
- Select the portion of audio you want to delete
- Click the "Cut" icon
- Save your trimmed audio file (we recommend using a new name for it so that you still have the full copy available)