What's the difference between a verbatim and standard (non-verbatim) transcript?

A standard (non-verbatim) transcript is lightly edited for readability. This is the preferred choice for most people.

A verbatim transcript contains all speech exactly as spoken. This includes things like:

• Filler words (uh, um)
• False starts ("She only had 10...I mean, she only had 15 minutes.")
• Stutters ("He w-wasn't too s-s-sure about it.")
• Laughter

Our standard transcripts will still capture the content of the conversation as spoken, only with the above edited out to provide a cleaner read. Standard transcripts are not paraphrased.

You can receive a verbatim transcript for an additional $0.50 per audio minute. To order a verbatim transcript, select the checkbox next to Verbatim after your file uploads at checkout.

Notes: The verbatim option must be selected at checkout, before the order is placed. We aren't able to add verbatim to an existing order. If the checkbox isn't selected, the default is a standard (non-verbatim) transcript.

Verbatim orders involve more extensive work for our agents, so it is important to note that turnaround times may be longer due to this reason. You may find that adding a Rush for an additional $1.25 per audio minute to your order at checkout may be helpful in getting these orders back to you as soon as possible.