Brightcove: Placing Orders Using the Brightcove/Rev Integration Follow

Below are the steps you need to order captions and global subtitles using our Brightcove/Rev integration.

1. Select your videos

In Brightcove, go to your Videos list. Select the video(s) you would like to send to Rev and click “Tag”.

2. Tag videos with “Rev”

Add and save your tags from the list below to order captions and/or global subtitles. English captions come free with foreign subtitles, so no need to tag "rev-en" when ordering global subtitles.

If you want to place a Rush order for your video, you need to add a "rev-rush" tag to your video. This tag will be removed from the video once the order has been delivered.  Please note that Rush will not be applied to orders with subtitle requests.

You're all set. Brightcove will look for new orders every hour. Once the video has been received by Rev, the tag will change from "rev-fr" to "rev-fr-placed".

Occasionally, orders may be cancelled due to poor audio quality or prohibitively challenging content. If an order you place is cancelled and you don't believe it was related to one of these reasons, you can use the "rev-redo" tag to place a new order. Adding the “rev-redo” tag can place a new order for a video that had previously been unsuccessful as well as one that already has a text track uploaded from a successful order. “Rev-redo” tags are automatically removed after an order is placed. If there is poor audio or prohibitively challenging content, we do not recommend submitting the file to be redone since the end product can be negatively impacted due to those elements.

3. Receive your captions

When your order is complete, the tag will change from "rev-placed" to "rev-completed".

When your order is complete, the tag will change from "rev-es-la-placed" to "rev-es-la-completed".

The captions and/or subtitles will be automatically delivered to the video in your Brightcove account. You can also view and edit the files from your Rev account.