At Rev, we want to serve our customers in the best way for them. This service allows us to return your longer files back to you even faster than before.
How it Works
- You submit your files through the normal method.
- We will split your long files (>30 min) into smaller segments.
- Different transcriptionists will transcribe different segments
- We stitch the segments together.
- We deliver the file to you as a single file.
- Faster delivery time. Speed of delivery up to 5 times faster.
- Has a larger effect on longer files
- Uncommon terms may be inconsistent across segments.
- Speaker names may be inconsistent across segments. (e.g. ‘speaker 1’ may be assigned a different person in each segment).
How to turn this feature on
- Send an email to Support@Rev.com with the subject “Turn on Faster Delivery”
- Please send from the email address that you use with your Rev account
- Email confirmation from Rev Support that this feature is enabled with your account
How to turn this feature off
- Send an email to Support@Rev.com with the subject “Turn off Faster Delivery”
- Please include feedback on why you no longer want this service
- Email confirmation from Rev Support that this feature is disabled with your account
Q: Are you positive this service is free?
A: Yes, there is no additional cost.
Q: If I just placed an order, can I use the faster delivery service on it?
A: No, faster delivery will apply to all future orders.
Q: Can I use faster delivery for captions?
A: No, this service is only for transcription.
Q: Can I toggle faster delivery on and off for specific orders?
A: Yes, but you would have to contact us and get confirmation before the order is placed. It is best to leave it on or off depending on your regular preference.
Q: Is this a brand new idea?
A: No, a customer shared with us the following information:
“In the days before the printing press, when all manuscripts had to be hand-written, some enterprising souls at the dawn of the university era (11th century) had to figure out a way to get more books into the hands of students. Someone decided to divide a book into various pieces, then give each piece to a separate copyist. So maybe 20 copyists got various portions of one book. In that way, the entrepreneur had one complete book in 1/20th the time it would take a single copyist laboring at the scriptoria to do the same thing.” - Steve H.