Faster Delivery on Long Files (>30 minutes)

At Rev, we want to serve our customers in the best way for them. This service allows us to return your longer files back to you even faster than before.

 

How it Works

1. You submit your files through the normal method.
2. We will split your long files (>30 min) into smaller segments.
3. Different transcriptionists will transcribe different segments
4. We stitch the segments together.
5. We deliver the file to you as a single file.

 

Benefits

1. Faster delivery time. Speed of delivery up to 5 times faster.
2. Has a larger effect on longer files
   
   

Downside

1. Uncommon terms may be inconsistent across segments.
2. Speaker names may be inconsistent across segments. (e.g. ‘speaker 1’ may be assigned a different person in each segment).

 

How to turn this feature on

1. Send an email to Support@Rev.com with the subject “Turn on Faster Delivery”
2. Please send from the email address that you use with your Rev account
3. Email confirmation from Rev Support that this feature is enabled with your account

 

How to turn this feature off

1. Send an email to Support@Rev.com with the subject “Turn off Faster Delivery”
2. Please include feedback on why you no longer want this service
   
3. Email confirmation from Rev Support that this feature is disabled with your account

 

FAQs

Q: Are you positive this service is free?
A: Yes, there is no additional cost.

Q: If I just placed an order, can I use the faster delivery service on it?
A: No, faster delivery will apply to all future orders.

Q: Can I use faster delivery for captions?
A: No, this service is only for transcription.

Q: Can I toggle faster delivery on and off for specific orders?
A: Yes, but you would have to contact us and get confirmation before the order is placed. It is best to leave it on or off depending on your regular preference.

Q: Is this a brand new idea?
A: No, a customer shared with us the following information:

“In the days before the printing press, when all manuscripts had to be hand-written, some enterprising souls at the dawn of the university era (11th century) had to figure out a way to get more books into the hands of students. Someone decided to divide a book into various pieces, then give each piece to a separate copyist. So maybe 20 copyists got various portions of one book. In that way, the entrepreneur had one complete book in 1/20th the time it would take a single copyist laboring at the scriptoria to do the same thing.” - Steve H.