Changing your caption file format

Great news! If you need your captions in a different format down the road, a week, a month, or even a year from now, we’ll convert them to a different format for you at no extra charge.

You can do this by going to your order history. If you look at the top right of your screen on, move your mouse over where it says ‘Hello, *your name here*’ and click on order history.

You’ll see a list of the orders you’ve completed with us. Choose the order you wish to download in a different format.

Then click where it says ‘Need your document in another format? Download for free’ and select the format you need. 

It’s as easy as that! To find out which file formats are best for different applications and purposes, click here.

You may also use the order history screen to take advantage of our new subtitle service. If you’d like to order subtitles of any videos that we’ve previously captioned for you,  simply click the link on the order page and select which language you’d like. It’s the same accurate, quick service you’ve come to expect from Rev, at only $7.50/minute.

*Music "Carefree" Kevin MacLeod (

Licensed under Creative Commons: By Attribution 3.0

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