How Do I Update My Personal Information?

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Where can I update my information?

You can update your personal information - such as your name, account email, PayPal email address, and mailing address - under your Account Settings, which can be accessed by clicking your name in the upper right corner of the workspace.


To change your email address or password, click the blue CHANGE link next to the appropriate item under Account Settings. You can also set up Two-Factor Authentication (2FA) or close your account.


Your name, mailing address, and phone number can be changed under the Personal Information section.


You must submit a ticket to update your PayPal information. 


Lastly, you can request a freelance work verification letter by clicking the blue REQUEST link at the bottom of the page in the Work Verification section.

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