Placing An Order With A Legacy Account

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This article is for Legacy account owners who created an account before 9 September 2024. If you created your account after that date, or if you upgraded your account to the new experience, you have access to the new and improved checkout. If you have a legacy account and need assistance with upgrading to the new experience, please contact us at support@rev.com or via live chat using the Screenshot of chat widget.png icon at the bottom of this page.

 

Placing An Order With A Local File

You can place an order for any of our services by uploading a local file, or multiple files, directly from your device. 

 

Transcription     

To order human transcription, visit the Human Transcription Checkout page and click the purple Upload Files button. A window will appear for you to select your audio/video file from your computer. You can add multiple files to a single order.

Screenshot of English Transcription checkout upload files button

Once you've uploaded your file(s), you can select any of our optional Transcription Add-Ons

Click the purple Checkout button, enter your payment information, and click Place Order to complete the process. After your order is placed, you can add glossary terms and speaker names to your order.

Please note, your cart is cache-based so it can only be seen from the browser it was uploaded from. You will not be able to see your cart items if you try to access them on another browser or device or if you clear your browser's cache and cookies.  

Captions     

To order Captions, visit the Human Captions Checkout page and click the purple Upload Files button. A window will appear for you to select your audio/video from your computer. You can add multiple files to a single order.

Screenshot of English Captions checkout upload files button

Once you've uploaded your file(s), you can select any of our optional English Captions add-on services

Click the purple Checkout button, enter your payment information, and click Place Order to complete the process. After your order is placed, you can add resource information such as scripts and speaker names to your order from the order confirmation page.

Please note, your cart is cache-based so it can only be seen from the browser it was uploaded from. You will not be able to see your cart items if you try to access them on another browser or device or if you clear your browser's cache and cookies. 

Subtitles     

To order Subtitles, visit the Global Subtitles Checkout page and click the purple Upload Files button. A window will appear for you to select your audio/video file from your computer. You can add multiple files to a single order.

Screenshot of Global Subtitles checkout upload files button

You can either drag your file on the screen or click the purple Choose Files button. Once you've added your file(s), click the purple Upload button in the lower right.

When the file has been uploaded, choose the language(s) you require from any of Rev's Available Languages for Global Subtitles and the output format you wish to receive. You can always download other formats later, so don't worry too much about which format you choose.

Click the purple Checkout button, enter your payment information, and click Place Order to complete the process.

After your order is placed, you can add resource information such as glossary terms and speaker names to your order from the Order Confirmation page.

Please note, your cart is cache-based so it can only be seen from the browser it was uploaded from. You will not be able to see your cart items if you try to access them on another browser or device or if you clear your browser's cache and cookies. 

AI Transcription     

To order AI Transcription, visit the AI Transcription Checkout page and click the purple Upload Files button. A window will appear for you to select your audio/video file from your computer. You can add multiple files to a single order.

Screenshot of AI Transcription checkout upload files button

Once your files are uploaded and you have reviewed your order, click the purple Checkout button, enter your payment information, and click Place Order to complete the process.

Please note, your cart is cache-based so it can only be seen from the browser it was uploaded from. You will not be able to see your cart items if you try to access them on another browser or device or if you clear your browser's cache and cookies. 

AI Captions     

To order AI Captions, visit the AI Captions Checkout page and click the purple Upload Files button. A window will appear for you to select your audio/video file from your computer. You can add multiple files to a single order.

Screenshot of AI Captions checkout upload files button

Once your files are uploaded and you have reviewed your order, click the purple Checkout button, enter your payment information, and click Place Order to complete the process.

Please note, your cart is cache-based so it can only be seen from the browser it was uploaded from. You will not be able to see your cart items if you try to access them on another browser or device or if you clear your browser's cache and cookies. 

 

 

Placing An Order With A URL

You can place an order for any of our services by pasting a link to the online file. Keep in mind that the URL must be publicly accessible and downloadable in order to work. We cannot accept password-protected, private, or download-disabled links.

Transcription

To order transcription using web links, visit the English Transcription Checkout page and click the purple Paste A URL button under the option on the right, Share a link to a public web address.

Screenshot of Transcription checkout paste a URL button 

A screen will pop up for you to paste the URLs to your public files. Simply copy the entire URL directly from the address bar on your browser or the share file link, then paste the URL into the window.

Multiple files? No problem! Make sure you hit the enter button and paste each URL on a separate line. You may upload a file of up to 20GB per URL. When you're done, click add to add the files to your order.

Screenshot of paste a URL button

Once you've added your file(s), you can select any of our optional Transcription Add-Ons.

Click the purple Checkout button, enter your payment information, and click Place Order to complete the process. After your order is placed, you can add glossary terms and speaker names to your order.

Captions

To place an order for captions using web links, visit the English Captions Checkout page and click the purple Paste A URL button under the option on the right, Share a link to a public web address.

Screenshot of captions checkout page paste a URL button

A screen will pop up for you to paste the URLs to your public files. Simply copy the entire URL directly from the address bar on your browser, then paste the URL into the window.

Multiple videos? No problem! Make sure you hit the enter button and paste each URL on a separate line. You may upload up to 20GB worth of files at a time.

Screenshot of paste a URL button

Once you've added your file(s), you can select any of our optional English Captions add-on services

Click the purple Checkout button, enter your payment information, and click Place Order to complete the process. After your order is placed, you can add resource information such as scripts and speaker names to your order from the order confirmation page.

Subtitles

To place an order for subtitles using web links, visit the Global Subtitles Checkout page and click the purple Paste A URL button under the option on the right, Share a link to a public web address.

Screenshot of subtitles checkout page paste a URL button

A screen will pop up for you to paste the URLs to your public files. Simply copy the entire URL directly from the address bar on your browser, then paste the URL into the window.

Multiple videos? No problem! Make sure you hit the enter button and paste each URL on a separate line. Each file from a URL can be up to 20GB in size.

Screenshot of paste a URL button

Once you've added your files, choose the language(s) you require from any of Rev's Available Languages for Global Subtitles and the output format you wish to receive. You can always download other formats later, so don't worry too much about which format you choose.

Click the purple Checkout button, enter your payment information, and click Place Order to complete the process.

After your order is placed, you can add resource information such as glossary terms and speaker names to your order from the Order Confirmation page.

AI Transcription

To order AI transcription using web links, visit the AI Transcription Checkout page and click the purple Paste A URL button under the option on the right, Share a link to a public web address.

Screenshot of AI transcription checkout page paste a URL button

A screen will pop up for you to paste the URLs to your public files. Simply copy the entire URL directly from the address bar on your browser, then paste the URL into the window.

Multiple files? No problem! Make sure you hit the enter button and paste each URL on a separate line. You may upload a file of up to 5 GB per URL. When you're done, click add to add the files to your order.

Screenshot of paste a URL button

Click the purple Checkout button, enter your payment information, and click Place Order to complete the process. 

AI Captions

To order AI captions using web links, visit the AI Captions Checkout page and click the purple Paste A URL button under the option on the right, Share a link to a public web address.

Screenshot of AI captions checkout page paste a URL button

A screen will pop up for you to paste the URLs to your public files. Simply copy the entire URL directly from the address bar on your browser, then paste the URL into the window.

Multiple files? No problem! Make sure you hit the enter button and paste each URL on a separate line. You may upload a file of up to 5 GB per URL. When you're done, click add to add the files to your order.

Screenshot of paste a URL button

Once you've selected the source language of your audio/video files, click the purple Checkout button, enter your payment information, and click Place Order to complete the process. 

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