Adding Resources To An Order

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Transcription

Glossary terms, accent information, and speaker names can be easily added to your order to make transcribing your files easier. Once payment for your order has been processed, our system will prompt you to provide resource information for your order.

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If you navigate away from the Order Confirmation page, you can still add additional resource information to an order in progress by clicking on the order number from your Order History.

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Transcription: Adding a Glossary

Click the purple Add a glossary button to enter any terminology that may be helpful to the transcriptionist who works on your file. The most helpful kinds of glossary terms are niche or industry-specific words that may not be as familiar, as well as proper nouns. Words and names that are familiar to most people, such as Twitter or auditorium, don't need to be added.

You also have the option to add definitions or details to your terms by clicking the purple + icon next to the term. Click the purple checkmark or hit Enter to save a definition.

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If you plan to submit future orders that will contain similar terminology, you can give your glossary a name to save it to your account. Saved glossaries will appear in the right-hand column for future orders, and you can add them to a new order with a single click.

When you've added all of your terms, click the purple Apply button to attach the glossary to your order.

Note: Please do not use the glossary section to add instructions to your order. Our transcription team is required to follow our internal style guide and cannot honor any special requests.

 

Transcription: Identifying Accents

If your file contains accents, you can identify these when you submit your order. We will flag your file with the appropriate accent to ensure that only transcriptionists who are comfortable with that accent work on your order. This can help speed up turnaround time as well. Currently, you can choose from the following accents:

  • American - Neutral
  • American - Southern
  • Asian
  • Australian
  • British
  • Indian
  • Other
  • Unknown

Click the purple Accents button to select the accents in your file. If you have multiple files in your order that all contain the same accent(s), you can check Apply accents to all files in my order at the bottom of the accent list. When you've selected all applicable accents, click the purple Apply button to apply to your order.

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Transcription: Adding Speaker Names

We always do our best to label speakers by name in your transcript. We encourage you to provide these names when you place your order so that our team can accurately identify and label who is speaking. Click the purple Add speaker names button to enter the speakers in your file.

To help our transcriptionists identify speakers, we encourage you to use the speaker details option. Click the purple plus sign (+) next to any speaker name, enter identifying information, then click the purple checkmark or hit Enter to save the details to that name. Once all names and details are added, click the purple Apply button.

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We strive to always include the names provided, but there may be times when our team is unable to do so. For example, if the transcriptionist is unable to tell which person each name should go with or otherwise has trouble identifying them, they will use speaker numbers instead (Speaker 1, Speaker 2). If there were similar voices that couldn't be distinguished, Speaker X may be used.

While we don't guarantee speaker labeling, we have a quick and easy way to modify the labels in your completed transcript. Click here to learn more about editing speaker labels in a completed transcript.

Captions
Glossary terms, scripts, and speaker names can be easily added to your order to make captioning your files easier. Once payment for your order has been processed, our system will prompt you to provide resource information for your order.

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If you navigate away from the Order Confirmation page, you can still add additional resource information to an order in progress by clicking on the order number from your Order History.

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Captions: Adding a Glossary

Click the green Add a glossary button to enter any terminology that may be helpful to the captioner who works on your file. The most helpful kinds of glossary terms are niche or industry-specific words that may not be as familiar, as well as proper nouns. Words and names that are familiar to most people, such as Twitter or auditorium, don't need to be added.

You also have the option to add definitions or details to your terms by clicking the purple + icon next to the term. Click the purple checkmark or hit enter to save a definition.

If you plan to submit future orders that will contain similar terminology, you can give your glossary a name to save it to your account. Saved glossaries will appear in the right-hand column for future orders, and you can add them to a new order with a single click.

When you've added all of your terms, click the purple Apply button to attach the glossary to your order.

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Note: Please do not use the glossary section to add instructions to your order. Our caption team is required to follow our internal style guide and cannot honor any special requests.

 

Captions: Adding a Script

If your video is a production file that has an accompanying script, this can be an incredibly useful resource to our team. Click the purple Add a script button to include this with your order. We can accept common document formats such as DOCX, TXT, and PDF.

Our team will ultimately caption the audio, so if the audio ever deviates from the script, the audio will take precedence.

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Captions: Adding Speaker Names

When someone speaks offscreen, we use a label to identify them for the viewer (note: on-screen speakers will be indicated with a hyphen only). We encourage you to provide these names when you place your order so that our team can accurately identify and label who is speaking when necessary. Click the blue Add speaker names button to enter the speakers in your file.

To help our captioners identify speakers, we encourage you to use the speaker details option. Click the purple plus sign (+) next to any speaker name, enter identifying information, then click the purple checkmark or hit Enter to save the details to that name. Once all names and details are added, click the purple Apply button.

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Subtitles

Glossary terms and speaker names can be added to your order to make captioning your files into English easier. Once payment for your order has been processed, our system will prompt you to provide resource information for your order.

This can only be done from within the order confirmation page, so please ensure it's included before proceeding away from that page.

In addition, glossary terms and speaker names are only available for the English portions of your order. They are not passed along to the subtitle translators, but they do help to create more accurate English captions which improve the quality of your subtitles.

If you provide an English SRT during checkout, you will not be able to leave glossary terms or speaker labels

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Subtitles: Adding a Glossary

Click the green Add a glossary button to enter any terminology that may be helpful to the captioner who works on your file to create your English captions. The most helpful kinds of glossary terms are niche or industry-specific words that may not be as familiar, as well as proper nouns. Words and names that are familiar to most people, such as Twitter or auditorium, don't need to be added.

If you plan to submit future orders that will contain similar terminology, you can give your glossary a name to save it to your account. Saved glossaries will appear in the right-hand column for future orders, and you can add them to a new order with a single click.

When you've added all of your terms, click the Purple Apply button to attach the glossary to your order.

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Note: Please do not use the glossary section to add instructions to your order. Our freelancers are required to follow our internal style guide and cannot honor any special requests.

 

Subtitles: Adding Speaker Names

When someone speaks offscreen, we use a label to identify them for the viewer (note: on-screen speakers will be indicated with a hyphen only). We encourage you to provide these names when you place your order so that our team can accurately identify and label who is speaking when necessary. Click the blue Add speaker names button to enter the speakers in your file.

To help our team identify speakers, we encourage you to use the speaker details option. Click the purple plus sign (+) next to any speaker name, enter identifying information, then click the purple checkmark or hit Enter to save the details to that name. Once all names and details are added, click the purple Apply button.

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